Experience

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  Al erooba

  Mar 2012 - Feb 2013

  Human resources

  I was one of the HR team, we were responsible for over 500 employs and I was:• Registering the new employees to the system• Managing their working hours and salaries• Solving problems between the employees and their managers• Dealing with the company software system and Microsoft office• Decreasing employee turnover

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  Arabian developers - المطورون العرب

  Apr 2013 - May 2014

  Sales representative

  It was a startup company, I was an outdoor salesperson, and I used to:• Making cold calls and taking appointments and meetings.• Meet the clients I called, make a presentation about the product, and interact with them trying to find solutions for their problems throw our product.• Design presentations using PowerPoint to help with selling the product.• Negotiate with customers about desired features and prices.• Close deals and support the installation process.

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  United systems

  May 2014 - Apr 2015

  Presales

  I used to work with the sales team to plan and prepare for the sales process and I used to help with:• In the planning phase: perform activities such as prospect identification, product research, industry research, competitor research, and call strategy.• In the preparation phase: taking the information in the planning phase, put it into a written call plan, clear objectives and goals, create the appropriate presentation materials and or tools, build the best stories, predict customer objections, and practice for the scenarios.• Support client installations.• Solving problems between the company and the clients. Show less

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  Dashsoft

  May 2015 - now

  Senior account manager

  I am responsible for the company clients while trying to get new ones and that is what I do:• Collect leads and track them in the CRM and trying to find new leads.• Communicate with clients and encourage trusting relationships, solve their problems.• Making cold calls and meet clients if required.• Generate innovative ideas to support customers and boost brand awareness.• Supports sales staff by providing sales data, market trends, forecasts, account analyses, new product information and relaying customer services requests.• Making Presentations about our software and services for the new clients.• Use client feedback to improve customer experience and to make product development.• Provide support for marketing events and exhibitions as required, like Cairo ICT 2015. I represented our company with Microsoft, as we are partners.• I used to help the development team also, like working on the backend of websites and train the users to it. Like MOE website. Show less