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Gerard Hall

Gerard Hall

RMA / Warehouse

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location of Gerard HallIreland

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  • Timeline

  • About me

    Freight Operations Manager Ireland at Maurice Ward Group

  • Education

    • Innopharma

      2022 - 2024
      Operational Excellence for Process Digitisation

    • Chartered Institute of Logistics & Transport Ireland (CILT)

      2014 - 2018
      Associate's Degree Logistics, Materials, and Supply Chain Management

      Activities and Societies: Lean Operations Diploma in Logistics and Supply Chain Management Modules in this course are as follow, Logistics Management for Superior Customer Service, Logistics and Warehousing, Logistics and Transport, Management/Supervisory skills, Logistics and Financial Management, Business Strategy and Marketing Logistics, Inventory/Production Planning, Procurement and Transport, Logistics and Human Resource Management.

    • St.Caimins CS

      1997 - 2003

    • University of Limerick

      2012 - 2013
      NCEF personal fitness level 6 Sport and Fitness Administration/Management

    • Limerick Institute of Technology

      2008 - 2008
      Fetac level 5 accounting and payroll Business Administration and Management, General

  • Experience

    • Flextronics

      Jun 2003 - Sept 2007
      RMA / Warehouse

      RMA Accounts / Warehouse operatorManaging Returned goods for NortelArranging Collections of damaged goodsArranging Delivery of replacement goodsPicking / Packing / ShippingDealing with queries for Nortel Stock checking / cycle counting

    • Two Way Vanguard

      Sept 2007 - Sept 2008
      Warehouse Assistant

      Picking / Packing / ShippingGeneral Warehouse DutiesLoading / Unloading of shipmentsDealing with stock queries for Sercom SolutionsStock checking / cycle counting

    • Primeline express

      Sept 2009 - Sept 2010
      Freight Coordinator

      Freight Co-ordinator / Maintenance Co-ordinatorManaging Domestic deliveriesPlanning delivery routes / arranging delivery & collection timesVehicle Maintenance scheduling ( Trucks / forklifts / machinery)Warehouse Maintenance Scheduling ( Roller Doors / lighting racking )General warehouse dutiesInvoicing customers / reviewing suppliers invoices

    • Maurice Ward Group

      May 2013 - now

      Handling LCL and FCL export shipments from booking through to delivery.Arranging local transport/ collectionsCommunicating with Clients and Overseas/Agents/Partners to process Bookings, follow up on shipments, provide Arrival/Shipping details etc.Arranging Customs ClearanceIssuing quotationsAccruing charges from Creditors and completing files for invoicing.Dealing with Operations problems/queries with Overseas Offices/Partners and Clients whenever required. Show less While doing the role of Air Export / Imports , I absorbed the role of this account manager. For this Key Account I acted as the main point of contact on a day to day basis for our customer.Duties includedWeekly processing of orders and shipment preparation, including shipping documentationResponding to email requests & queries, and telephone contactResolving order, shipping, invoice queriesMaintaining and updating files on individual shipmentsPreparing weekly reports for both the customer and the shipperDealing with multiple hauliers / shipping lines for arranging these shipments Show less Taking and processing bookings according to company proceduresDealing with customers and subcontractors on the phone and emailLiaising with overseas partnersOrganising transport adhering to the customers’ requirementsRoute planning and carrier procurementRate negotiations and updating tariffsCustoms ClearanceTracking and tracingProblem solving and crisis managementCommunications with clients, subcontractors and internal teams Show less

      • Freight Operations Manager Ireland

        Sept 2022 - now

      • Operations Manager

        Dec 2019 - now

      • Operations Specialist

        Dec 2015 - Dec 2019

      • Ocean Freight Exports

        Aug 2018 - Jan 2019

      • Ocean Freight Account Controller

        Sept 2016 - Jan 2019

      • Air Exports / Imports

        Jan 2015 - Jan 2019

      • Air exports

        May 2013 - Jan 2019

  • Licenses & Certifications

    • DOT Aviation Security Training - Module 11 / 12

      International Air Transport Association (IATA)