Darren Collins

Experience

• 

  Ministry of Defence of UK

  Nov 2007 - Aug 2008

  Consultant

  Worked with the Disposal Services Agency to elicit business requirements to extend the data warehouse and analysis cubes for their eDisposal website. This involved conducting a risk assessment of existing databases with regard to current set up and backup plans, producing a business case to support the DR strategy and backup solution, expanding the existing data warehouse and analysis cubes to include new functionality and improving the efficiency of the data transit between the staging, ODS and data warehouse. Show less

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  Metropolitan Police

  Dec 2007 - Mar 2010

  Business Analyst

  I was engaged on a number of projects for the MPS for departments such as Language Services, Central Property Services, the Vehicle Recovery and Examination Service and the e-Communications team. The work covered a large part of the BA spectrum and included:Requirements ElicitationRequirements Documentation & ModellingBusiness Process ModellingTest Strategy & planningData Migration StrategyData CleansingDatabase Administration

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  Scottish Police Services Authority

  Sept 2010 - May 2012

  Business Analyst

  The Information Management project seeks to provide a unified process model in the business areas of Crime, Property, Missing Persons and Vulnerable Persons supported by an integrated solution that facilitates information sharing between partner agencies and other police systems. I am responsible for the requirements engineering aspects of the project.

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  Scottish Water

  May 2012 - Sept 2012

  Senior Business Analyst

  Working on a national program to deliver an Intelligent Control Centre that will allow Scottish Water to direct and control all operational activity to prevent incident through the effective risk management, optimise the performance of Scottish Water operations, be the main provider of operational performance information across the business and facilitate and promote knowledge sharing across the operational business.

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  The Pensions Regulator

  Feb 2013 - Jun 2016

  Responsible for delivering typical project management services on 4 mini projects for the Automatic Enrolment directorate of the Pensions Regulator.Main Achievements • create and maintain project plans to reflect the changes required to be delivered, ensuring projects deliver the agreed products within the agreed timescale and agreed quality.• have responsibility for monitoring and reporting projects within the AE Design and Service Delivery team on a day to day basis.• work with business owners to develop project initiation documents (PIDs) and business cases as required to deliver change and create and maintain key project control products during the life of the project following internal processes and standards.• report status, risks and issues to the project sponsor, project board and other governance bodies.• develop work packages with project sponsor, project board and PMO to set out the scope and objectives in each project undertaken. Show less

  • Project Manager

    Oct 2015 - Jun 2016

  • Senior Business Analyst

    Aug 2013 - Oct 2015

  • Business Analyst

    Feb 2013 - Aug 2013
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  Government Legal Department

  Sept 2016 - Dec 2016

  Business Analyst

  Change team business analyst working on the Case Management System Optimisation programme to extend the existing CMS to expose Client Monies transactions to case holders and costs draughtsmen. For a phased delivery I produced:• Business processes to describes the new process flows and extraction of data from external systems;• Epics and User stories that provided the functional and non-functional requirements of the solution, • Reporting specifications for both operational and MI reports, and,• Use cases showing how the user would interact with the solution. Show less

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  OneFamily

  Feb 2017 - Mar 2020

  • Currently working on a Lean programme for Customer Services to identify and deliver efficiency savings.• Developed a business analysis methodology for the team to follow that delivered what our internal customers needed. The methodology was introduced to IT, Business Change and the wider business community for their understanding and to increase knowledge of what the discipline is and what Business Analysts do.• Developed standards for:o Writing and maintaining business requirements, both high level and detailed,o Documenting business processes. Introduced BPMN to the organisation as a way of documenting richer and more meaningful process maps,o Robustness diagrams as a way of investigating the customer journey and validating requirements,o Business capabilities that could be reused across different projects thus reducing the time to produce work.• Documenting the TOM architecture for the Business design on larger projects such as replacement of the General Ledger with Microsoft Dynamics 365 FO. The TOM was presented at Design Authority and received approval for the project to implement,• Secured funding for a requirements management tool and performed the business benefits analysis Show less • Lead a team of 7 Business Analysts on various workstreams to specify the functionality required and the business processes to be implemented,• Allocated Business Analysts to workstreams and, working collaboratively with the team, planned the workshops and the artefacts to be delivered,• Performed quality assurance on the business analysis artefacts to ensure they were fit for purpose,• Performed quality assurance on technical design artefacts to ensure they met the requirements,• Review investment briefs for project proposals for relevancy to business strategy, • Participated, with the Business Architect the development of business capabilities and their use on projects. This enabled the re-use of requirements and earlier clarification of project scope.• Joined the Architecture Practice Group to influence the way Business Analysts interact with the Architects in the design phase. Key achievement here is the development of the Enterprise Business Capability model and the scheduling for later in 2019 the development of the Business Process Architecture and an Enterprise Data Model. Show less

  • Business Analysis Practice Manager

    May 2018 - Mar 2020

  • Senior Business Analyst

    Feb 2017 - May 2018
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  RCDTS

  Aug 2020 - Oct 2022

  Senior Business Analyst
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  HM Revenue & Customs

  Oct 2022 - now

  Information Technology Services Manager