Experience

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  Equipment business &allied services

  Jun 2010 - Oct 2010

  Finance officer

  Posting of stock and inventory, managing the petty cashbook of the organisation with the aid of Quickbook & peachtree Balancing of the creditors and debitors listsDocumentaion and record keeping of company sales

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  Wema bank plc

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  Funds transfer

  Transfer of funds between accounts, Transfer of funds inter Banks and intra Banks, Transfer (Auto pay,NIP and RTGS) Salary uploads inter and intra Banks, Investment Bookings and preparation of Investment letter, Manager’s cheque processing, booking and payment. Calling over of Transaction officers daily transactions.Western Union &Moneygram payout,Account reconciliation and proof,Customer relationship Management,Deposit Mobilization...

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  Wema bank plc

  Jan 2010 - Jan 2014

  Account opening, Account balance confirmation, Account number confirmation, Statements of Account print-out, Reference Confirmation & status enquiry, Cheque book issuance request & request confirmation, ATM card issuance request & confirmation, Customer’s general enquiry etc

  • funds transfer

    Jan 2013 - Jan 2014

  • Customer Service Officer

    Jan 2010 - Feb 2013
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  Wema bank plc.

  Jan 2015 - Dec 2022

  Reconciliation of inward & outward transactions on NIP to ensure the system reflects the correct transactions & amount to avert complaints and income loss. Processing of disputes and chargebacks on the various resolution portals for the resolution of customer’s complaint timely. General Ledger & accounts Reconciliation to ensure funds are not depleted through underpayment or overpayment.Analyzing and reporting of settlement activities to ensure the integrity and accuracy of settlement figures ,for appropriate cash flow management and forecasting which can aid decision making. Show less

  • Reconciliation and Settlement officer

    Jul 2019 - Dec 2022

  • Transaction team lead

    Jan 2015 - Jul 2019
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  Keystone bank limited

  Oct 2021 - now

  Unit head refunds

  Timely Report rendition,timely reconciliation of GL,Constant protection of the bank and her merchants from friendly fraud arising from payments with strategies and process flows implementation,timely refunds and chargebacks to avoid financial exposure and regulatory sanctions,timely settlement of rou & nou transactions,pos chargebacks review & settlement,Perpetual Knowledge sharing and grooming of team members in ebusiness,constant review of processes for process improvement ,effective collaboration with stakeholders towards the achievement of the division and bank's goals,provision of steady ,quality and reliable first level support to all our partners. Show less