Karla Cabrera Rodríguez

Experience

• 

  Promarket

  Oct 2006 - Feb 2007

  Sr. Account Executive

  Planning and implementation of marketing campaigns and communicating clearly to all those involved,Understand clients' needs and objectives and liaise closely with them throughout campaigns.Manage administrative and campaign work ensuring that projects are completed on time and on budget.

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  ANTAD

  Mar 2007 - Feb 2012

  Senior Training Coordinator

  Manage special projects with the HR Committee, and the Subcommittees; training, recruitment and selection, salaries and compensations and employee relations, strengthen the management of human resources through the definition of strategies and action plans with projects which include: Labor competences for retail sector; Accredit ANTAD as an entity of certification and evaluation of competencies.Coordination of working sessions between the human resources committee and the secretariat of work through which the Protocol Inspections, Safety and Training was generated.General coordination of Conference speakers, suppliers, headquarters and attendees of the Conference program EXPOANTAD 2007 to 2011 a certified event in ISO 9001-2008, increasing the participation of partners and getting excellent feedback from visitors and exhibitors.Coordination of speakers, workshops, inaugural session and closing ceremony and awards ABASTUR 2009- 2011.Ensure that ANTAD has the talent required according to their needs.Develop training programs that improve the competence of the staff.Update the organizational manual.Apply employee satisfaction questioner and performance evaluations. Show less

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  Nike

  Mar 2013 - now

  Measure consistently, drive and help elevate the brand, processes, people and the consumer journey across all stores through consumer feedback and store-level reviews. Collaborate to deliver a premium experience that deepens the consumer connection with Nike Factory Stores.Coordinate Nike Factory Stores training to capitalize heritage, policies and standards, best practices and customer service to deliver the best buying experience.Support the Consumer/Athlete tools related with training, service and communication.

  • Director, Retail Operation and Services, LATAM.

    Jun 2024 - now

  • ND Store Operations Director

    Dec 2020 - Jun 2024

  • Nike Stores Retail Manager

    Sept 2017 - Dec 2020

  • Operations Performance Reviewer

    Dec 2014 - Sept 2017

  • DTC Training Specialist

    Mar 2013 - Dec 2014