Ehab Mohammad Hashem

Experience

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  إعمار- E3mar

  Jul 2018 - Jun 2019

  Graphic Designer

  volunteered as media designer handling social designs campaign

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  Remotely

  Oct 2018 - Nov 2021

  Freelance Graphic Designer

  worked on small designing projects using Adobe Photoshop and Illustrater.

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  Egyptian Armed Forces

  Nov 2019 - Nov 2020

  Operations Specialist

  handling solders reports and data , documents controller supporting technical issues, dealing with MS office

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  Xceed

  Apr 2021 - Jan 2022

  Back Office Employee

  former back office agent at Talabat customer service English account for almost a year , ranked and represent the company as top performer agent ( class A ) for multiple times , have been selected to act as peer mentor then Trainer .

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  Almotahida Education Group

  Jan 2022 - now

  Promoted to the role of Manual Software Tester, entrusted with handling comprehensive testing of company web and app products. Key responsibilities include:Receiving and discussing requirements with stakeholders to gain a thorough understanding of project objectives.Conducting various types of testing, including functional, visual, content, performance, and crash testing, to identify and report defects.Collaborating closely with the Front-End Development team, actively participating in the development process, and providing valuable insights to ensure the delivery of high-quality products.Creating detailed test reports, documenting the identified issues, and providing clear explanations for easier resolution.Continuously monitoring and following up on resolved issues and bugs, ensuring that they are properly addressed and closed.Updating stakeholders and team members with the status of new features and bugs, facilitating effective communication and decision-making.Providing comprehensive explanations and instructions on how to use new features, ensuring smooth adoption and user understanding.Regularly updating the Product Manager and Tech Lead on the progress and status of work, maintaining transparency and accountability.My role as a Manual Software Tester involved meticulous attention to detail and a strong focus on delivering high-quality products. By actively sometimes participating in the Front-End Development process, collaborating effectively with cross-functional teams, and providing valuable insights, I played a crucial role in enhancing the overall user experience and ensuring the successful delivery of projects. عرض أقل

  • Manual Software Tester

    Sept 2022 - now

  • Technical Support Specialist

    Jan 2022 - Sept 2022