Experience

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  Boys & girls clubs of oakland & macomb counties

  Sept 2015 - Aug 2017

  Staff member

  ● Developed, implemented, supervised, and evaluated children and daily activities in a traditional Clubenvironment.● Coordinated program services and cooperative learning activities for members and visitors that are bothfun and instructional.● Input Oakland counties clubs’ yearly data in order to obtain grants and sponsorships .

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  Michigan state university

  Nov 2017 - Feb 2020

  ● Assisted with reviewing of payroll daily pay summaries and time sheets along with managing ofsubstitute information and helping with schedules● Assisted with data analysis of student employment, used for budgeting and hiring purposes●Assisted in recruiting, interviewing, hiring, and training Level 1 and 3 CSCRs, NRs, and SCRs•Acting as an ambassador and resource for Neighborhood Partners and other student staff•Monitoring, answering, and filing completed emails to ensure proper and efficient communication•Supervising student employees on assigned shifts to ensure procedures and processes are correctly followed Show less

  • Level IV Student Supervisor

    Apr 2018 - Feb 2020

  • Level III Student Supervisor

    Nov 2017 - Apr 2018
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  Mclaren hospital- penn. campus

  Jan 2018 - Apr 2018

  Endoscopy unit: student volunteer

  •Assist the Endoscopy staff in providing patient care and comfort, assembling patient packets, cleaning gurneys and transporting and discharging patients. •Be available to assist with hospitality needs, i.e.: getting water, coffee, etc., for patient, family or guests. •Deliver papers/charts to Medical Records, nursing units, or other areas as requested by staff. •Direct patients, family members, guests or general public to other areas of the hospital, as needed. •Assist with other duties upon request. Show less

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  Americorps

  Oct 2018 - Apr 2019

  Economic opportunity coaching program & youth specalist, youth services at peckham

  Economic Opportunity Coaching Program, Peckham Inc., Lansing, MI•Provide comprehensive coaching to clients, including individualized goal setting, assistance in competing assignments and integrating teachings into everyday life to help people improve their economic stability. •Communicate verbally and in writing with Peckham staff regarding clients’ progress in meeting their individualized goals.Collaborate with community partners to coordinate on-site classes and link clients with community services.•Provide support to clients experiencing crisis by connecting them to emergency resources as needed.•Coordinate and participate in Michigan’s AmeriCorps and National Days of Service activities and events.•Document service activities according to program requirements utilizing multiple databases.•Deliver multiple curriculums including Jobs for Michigan’s Graduates, Cognitive Behavioral Skills lessons, The Kitchen Project curriculum, and other life-skills curriculum•Coordinate career counseling activities and establish student objectives leading to the attainment of an industry recognized credential, phase objectives, and other milestone achievements.•Organize the establishment of a high motivational, career-oriented student led organization for the purposes of developing leadership, community service and teamwork skills •Provide mentoring and refer to school or community-based services as needed to overcome the barriers to successful completion of individual objectives Show less

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  Michigan health information network shared services (mihin)

  Apr 2019 - Jul 2023

  •Align implementation resources and activities with company priorities•Communicates with participating organizations according to established business processes.•Offers recommendations to internal cross-functional teams regarding strategic and process improvements.•Oversee the execution of the end-to-end implementation process and complete all steps necessary to ensure that information-sharing standards are met.•Provide ongoing education and consultation to participating organizations that use MiHIN services.•Help ensure the buy-in of proposed process improvements among stakeholders, production, operations and leadership.•Manage operational risks and issues, adhering to project timelines and budget.•Ensure the timely and effective execution of all assignments.•Help monitor, research, and correct documentation by sharing information with the Process Improvement and Systems Engineer, Cloud Implementation Engineering Manager, Sr. Solutions Engineer, and Customer Success and Implementation Director as well as interacting with other departments.•The implementation analyst will be cross-trained in a minimum of one additional area of responsibility within the implementation department.•Project Manage assigned projects making sure that deliverables are on time and meet/exceed customer’s expectations.•Perform other duties as assigned by the Customer Success and Implementation Director.•Ensure that Information MiHIN produces, maintains, stores, or transmits remains secure through adherence to MiHIN's Security Policies and Procedures. Show less •Coordinate internal and external communications to team members and external organizations to troubleshoot help desk tickets that are received by MiHIN at the tier 1 support level•Provide ongoing education and consultation to participating organizations that use MiHIN•Ensure timely and effective execution of all assignments including following through on all request in a timely manner to meet every SLA (Service Level Agreement) requirement.•Identify incidents and escalate appropriately to MiHIN Incident Manager or MiHIN Technical Services and Support Specialist for clarification•Provides phone support for core applications such as VIPR, Bridge Referrals, Inbox, Direct, Health Connect, Health Share, Office 365, Microsoft Office, for Internal and external users•Ensure that information MiHIN produces, maintains, stores, or transmits remains secure through adherence to MiHIN's Security Policies and Procedures Show less ● Network with health IT industry leaders to become more educated about cutting-edge healthcareinitiatives● Assist in maintaining credit card trackers for Finance department● Complete and submit expense reports and reimbursements for MiHIN executive● Gain more knowledge using Salesforce and Amazon Web Services● Assist MiHIN office with technical and administrative support● Prepare internal and external documents for executive team members and industry partners● Routinely communicate and track project status and work schedule to team members via emails,meetings, presentations, reports, etc.● Provide day-to-day support for assigned projects including preparing meeting agendas, trackingfollow-up action items, and documenting meeting activities/minutes● Participate in weekly project team calls, stakeholder roll calls, staff roll calls, and related projectmeetings● Using computers to generate reports, transcribe minutes from meetings, create presentations, andconduct research Show less

  • Implementation Analyst

    May 2022 - Jul 2023

  • Technical Services and Support Specialist

    Jul 2020 - May 2022

  • Administrative Intern

    Apr 2019 - Jul 2020
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  Center for behavioral health and justice

  Jul 2023 - Sept 2024

  Project coordinator

  •Works closely with external partners and CBHJ team members to ensure successful program implementation and evaluation•Serve as primary liaison within county partners and maintain positive collaborative relationships among all involved partners and systems including law enforcement, jails, courts, dispatch, community mental health, emergency medical services, behavioral health providers, etc.•Implement evaluation design and data collection methods as defined by Principal Investigator, Directors, and/or Project Manager including facilitations of interviews and community of practice meetings and management of data collection, process mapping, identification of data points, collection methods, and entry.•Apply critical thinking in completing tasks such as needs assessments, assisting county partners in determining the best programs and interventions for their region and developing implementation plans.•Work with partners to establish a formal meeting schedule, determine attendees, and revise as needed; facilitate meetings, using innovative techniques for maximum participation.•Work closely with Project Manager and other Project Coordinators to ensure efficiency in performing duties and fidelity of processes and practices across counties.•Coordinate and balance goals and objectives of the project with needs, abilities, and priorities of community partners.•Work with PI, Directors, Data Teams, and/or Project Manager to report findings to community partners and assist in interpreting data and determining next steps.•Provide support in writing reports and manuscripts, developing presentations, and creating other materials as needed. Show less

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  Wolverine human services

  Nov 2024 - Feb 2025

  Program director

  •Ensure all Program clients receive appropriate treatment, clinical case management, healthcare, andeducational and recreational services.•Apply knowledge of WHS programs and services, including applicable licensing regulations andcollaborative entities.•Ensure program compliance with licensing, contract requirements and applicable laws and policies.•Ensure all interactions with clients and staff are safe, healthy, dignified, and not intrusive, enforcingappropriate confidentiality and privacy.•Audit client schedules and case management to ensure proper collaboration with relevant parties.•Oversee the maintenance, use and security of all cameras, logs, files, and records.•Provide coverage of shifts and responsibilities of assigned staff.•Maintain and monitor timecards and All-Purpose Leave requests for assigned staff.•Conduct scheduled team meetings with assigned staff.•Coordinate with Staff Development Team to ensure training and development requirements are met.•Participate/attend and complete all required contractual, licensing and agency training successfully.•Function as a mandated reporter, as required by Michigan Child Protection Law. Show less