Experience

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  Artcor brasil

  Sept 2010 - Jun 2013

  Support analyst

  - Responsible for the IT infrastructure, ensuring technological support for information traffic, as well as the installation and management of management systems (ERP), database (DBMS).- Experience in providing support to users of the company.- Responsible for Squid Proxy Server Deployment.- Responsible for developing software that improved inventory management and automated reporting to managers.

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  Brainworks solutions

  Aug 2013 - Feb 2014

  Business intelligence analyst

  Software deliveries on the customer portal.Organization of SCRUM development processes.Development in SAS Language

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  Cgi

  Apr 2014 - Apr 2016

  Support analyst

  - Experience with Linux servers, Windows and Networks, ensuring the support and availability of the infrastructure of management systems (ERP) and database (DBMS).- Support for virtual and physical servers (TS, Hyper-V,Vmware vSphere, Zabbix and OCS)- Queue attendance, guaranteeing the SLA and used ITIL (BMC Remedy and Servicenow).- Experience with Active Directory (AD), system updates (WSUS) and security policies.- Performance analysis of computer networks (Trafip and Nagios).- Preparation of reports for managers, as well as procedures and documentation of processes for the team. Show less

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  Stefanini

  Sept 2016 - Oct 2017

  Infrastructure monitoring analyst

  Provided assertive information about operating systems, networks, servers,databases and cyber security.Responsible for the storage and backup lifecycle, configuring and managingjobs.I planned and constructed reports, dashboards, scorecards andpresentations incorporating essential metrics by combining several datasources.

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  Universidade de mogi das cruzes

  Oct 2017 - Oct 2019

  System administrator

  Responsible for the implementation of infrastructure monitoring anddashboarding to provide meaningful insights into the infrastructure'shealth using Zabbix and Grafana.I was responsible for designing, implementing and maintaining the cloudarchitecture with load balancing, cache, databases and high availability forthe e-learning core application.I was selected by the company to do a workshop about load balance andhigh availability.

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  Santander brasil

  Aug 2019 - now

  Senior site reliability engineer

  Working on the digital transformation team, implementing automations toensure the availability, scalability, performance and security of productionsystems.Developed an automation that improved the entire backup process by 60%,from agent installation to job scheduling, using Ansible Tower and VMwareAria Automation.Effectively built self-healing automations that reduce infrastructurefailures and improve uptime.Using Ansible Tower, I created an automation that recognizes servers andincorporates authorized users in the CyberArk safe. The collecting andcorrecting process took around 6 hours to complete manually. With theautomation, it just takes 3 minutes.Here I can improve excellent interpersonal skills, especially the capacity for cooperative teamwork. Show less