Kimberly Pickett

Experience

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  Med South Health Plans

  Mar 1996 - Jul 2004

  Project Manager Program Management Office

  Oversee budgets, accounts, time management, and data collection to forecast future needs in company.Develops, coordinates, integrates, analyzes, and maintains, an integrated plan and schedule to meet program and/or project requirements.Supports program planning requests for the development of new and derivative products. Leads, directs, facilitates and ensures integration of project/program plans and schedules, horizontally and vertically, across company functional, product groups, suppliers and partners. Develops project plans for realigning work statement to support production requirements and meet company strategy for work placement. Identifies and directs marketing towards target audiences. Show less

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  CALDWELL COUNTY SCHOOLS

  Jul 2004 - Jul 2012

  Project Lead the Way Teacher

  Contact and connect with community and business leaders to provide opportunities in and out of the classroom for students.Implemented STEM program into two middle schools that focused on Engineering.Performs integration of program plans and schedulesLeads, develops, coordinates, integrates, analyzes, and maintains plans and schedules for very complex projects, programs, and change driven activities. Leads in studies/analysis and planning efforts within and/or across school district to determine impacts, constraints, and plans involving project development, project improvements, or program initiatives. Show less

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  R B Stall High School

  Aug 2012 - Feb 2019

  Career and Technical Education Department Chair

  Career and Technical Education Department Chair R.B. Stall Teacher of the Year 2017-18Oversee budgets, federal and state resources, time management, and data collection to forecast future needs in the department.Contact and connect with community and business leaders to provide opportunities in and out of the classroom for students.Develops, coordinates, integrates, analyzes, and maintains, an integrated plan and schedule to meet program and/or project requirements.Provides training and mentoring to lower level employees.Produces metrics for plans and schedules for moderately complex projects, programs, and change activities across the lifecycle of a program. Performs studies/analysis and planning efforts, within and/or across programs/projects, organizations or business units to determine impacts, constraints, and plans involving program development, project activities, project and process improvement, or program initiatives. Participates regularly on committees both school based and in industry.Implemented and partnered with the Charleston Chamber of Commerce to establish a distinguished STEM and business advisory board that actively meets monthly to review curriculum, standards, and trends in industry.Active member of Leadership Team and district wide Advisory Council Show less

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  Boeing

  Feb 2019 - Apr 2021

  Designing a process to increase first time quality releases in the ServiceNow Platform tool for IT change and release coordinator group. Tracking the number of incidents caused by changes and analyzing any trends in the data. This process will include follow up on incident and Major Incident Management (MIM) records to ensure successful changes and assist in root cause analysis on unsuccessful changes. Eliminate open outstanding records in the change deployment queue.Implemented the first time quality benchmark to align the change control module standards with others in our industry. Implemented the Blackout Calendar inside ServiceNow Platform tool to increase notification, alerts, and visibility to changes that could impact production and assist in minimizing failed deployments and assisting with the 737 return to service.Actively participating with testing and verification during changes related to change management during the checkout stage.Automated reporting to increase ownership over the following reports: Monday Top Weekend IT Activity Report, Thursday Production Records Look Ahead, Monthly Report of Major Incident Management (MIMs) related to change records. Created dashboards to provide dynamic reporting visibility to senior and executive leadership regarding high risk changes and other change management metrics. Sharing reports with other groups inside our organization to increase automation in their groups (Product Systems, Enterprise Problem Management, Major Incident Management).Created and maintained Dashboards in ServiceNow and Tableau to create a platform for management to view reports associated with Change and Release in IT.Participating in and facilitating meetings on behalf of Change Management, assisting process improvements, providing visibility to leadership across business units in functional areas for upcoming high risk changes, and support for block points. Show less

  • Versatile Technologist

    Feb 2019 - Apr 2021

  • Versatile Technologist

    Feb 2019 - Apr 2021
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  Dell Technologies

  Apr 2021 - Feb 2023

  Service Delivery Engineer
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  Boeing

  Feb 2023 - now

  Collaborations Product Owner