Terrell Stephens

Experience

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  US Navy

  Aug 2000 - Jan 2011

  Hospital Corpsman

  Orthopedic technician, emergency medicine, triage, operating room procedures, first-assisting, safety training and development, independent patient care

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  Suncadia Resort

  Jun 2012 - May 2016

  Operations Manager

  -Managed over 30 associates, including four personal trainers, seven group fitness instructors, 15 lifeguards, and 10 front desk and floor personnel-Developed company-wide new associate orientation and training platforms-Created, documented, and implemented new standard operating procedures for all operations-Extensive knowledge and development of labor and operating budgets, profit and loss reports, and general ledger reports-Rebuilt fitness programming that led to a 65% increase in profits, including the introduction of personal and small group training platforms-Increased retail and merchandise profits by 30% year-over-year, while decreasing cost of sales from 84% to 74%-Initiated an immediate and consistent rise in patron service scores by 25%, becoming the top-performing department in all of Suncadia Show less

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  Orangetheory Fitness

  May 2016 - Feb 2017

  Fitness Coach
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  Seattle Athletic Club

  May 2017 - Oct 2020

  Personal Trainer

  -Standardized outdated administrative procedures, including health history, session tracking and programming, and Functional Movement Screen (FMS)-Trained in Functional Movement Screen (FMS) procedures-Consistently trained more than 20 private clients, and upwards of 60 group fitness members per week-Specialize in mobility, flexibility, corrective exercise, youth strength and agility training, and dance fitness-Video and social media marketing for Fitness Department for Northgate location Show less

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  TF Stephens Fitness

  Oct 2020 - now

  Small Business Owner
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  Ulta Beauty

  Jan 2023 - Aug 2024

  Prestige Beauty Advisor

  -Management of prestige product sales through guest engagement, product education, testing, credit, and sales-“Creating WOW Experiences” ULTA Guest Service Award, December 2023, for exceptional guest service amongst 50 other associates-60% credit sales (top 5 in store), 75% loyalty (top 3 in store)