Osama Rizk

Experience

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  E-finance

  Feb 2009 - Dec 2020

  Epayment Technical Senior Manager

  Led projects and analyzed data to identify opportunities for improvement.Identified issues, analyzed information and provided solutions to problems.Performed different E-payment Systems Operations like e Pay, Bulk Bill, ACH and Direct debit and Other Egyptian Government Projects.Established full Integration with different online channel such as Banks, POS, and Mobile interface to enquire, calculate commission and payment confirmation of bulk bill such as universities, electricity, phone bills and top up.Actively listened to customers' requests, confirming full understanding before addressing concernsPerformed full integration with different retail companies in Egyptian market such as Bee, Masary, Amman, Damen and Wakty in Egyptian Market.Led projects with MVisa, EBC, NI and NBE and build full bulk bill integration regarding mobile application.Operate mobile business and regulations with different tenant include wallet and online payment.Led national egyptian project of takaful and karama to support more than 10 million beneficiaries of poor people.Learned new skills and applied to daily tasks to improve efficiency and productivity.Conducted research, gathered information from multiple sources and presented resultsCollaborated with team members to achieve target results.Improved operations through consistent hard work and dedication Show less