
Timeline
About me
Team Manager Sales/Organisation and processes at Lidl Srbija KD
Education

Xiii belgrade gimnasium
2004 - 2008Gimnasium diploma
Middlesex university
2013 - 2015Master of science (msc) international business and managementModules: International Business Management, Strategic Management and Global Market, Global Technology and Operations Management, International Corporate Finance, International Human Resource Management, International Marketing Management and Public Relations.

University of belgrade, faculty of organizational sciences
2013 - 2015Master's degree international business and managementInternational Business and Management has been developed jointly by experts from the University of Belgrade, Faculty of Organizational Sciences and Middlesex University Business School, resulting in the creation of a dual-degree programme providing the latest scientific and practical knowledge and results in the field, as has been assessed by the Serbian National Accreditation Commission.

Faculty of economics and business, university of belgrade
2008 - 2013Bachelor's degree trade management and marketingFaculty of Economics, University of Belgrade is an educational and scientific institution with a tradition of almost 80 years. Founded as the College of Economy and Trade as far back as 1937, as the leading higher educational center in the field of Economics in the former Kingdom of Yugoslavia. Module prepares students for a wide range of occupations in business economics by supplying the most advanced theoretical knowledge and practical skills, with an emphasis on combining sectoral… Show more Faculty of Economics, University of Belgrade is an educational and scientific institution with a tradition of almost 80 years. Founded as the College of Economy and Trade as far back as 1937, as the leading higher educational center in the field of Economics in the former Kingdom of Yugoslavia. Module prepares students for a wide range of occupations in business economics by supplying the most advanced theoretical knowledge and practical skills, with an emphasis on combining sectoral (trade) and functional approach (trade management and trade marketing: purchasing, sales and sales management, logistics). Show less

University of ljubljana, faculty of economics
2011 - 2011Electronic business, summer schoolThe main structure and strategies of e-business, information systems, databasemanagement systems, computer networks, types of e-commerce marketplaces, consumerbehaviour, mobile computing, electronic payment systems, security, ethics and emergingtechnologies with applications are in the core of this course.
Experience

Gmb automatik
Jan 2013 - Apr 2014Operations manager- Improve the operational systems, processes and policies in support of organisations mission; support better management reporting, information flow and management, business process and organisational planning- Assist in sales operations and direct contact with potential clients during field sales, conferences and presentations in different institutions

Telesign
Apr 2014 - Mar 2016- Assist in the development of the target market report, highlighting key customer opportunities, target contacts and the overall market revenue opportunity by vertical and region- Deep insight into the market opportunity, competitive landscape, key accounts, key contacts, including defining TeleSign strategic value to all key accounts and contacts- Consistently deliver high quality, accurate contact data to the BDA team by leveraging online research tools- Assist in the development of strategic account plans for TeleSign's key target accounts- Collaborate with other members of the MRA team to help improve and build better processes for the BDA Program Show less
Business Development Associate - EMEA
Nov 2015 - Mar 2016Business Development Associate - Northern California
Jan 2015 - Nov 2015Market Research Associate - North America
Apr 2014 - Jan 2015

Lidl srbija kd
Apr 2016 - now- Process analysis and optimisations after project rollout- Analysing processes and objectives to understand where and how to take action to improve efficiency- Resolving day-to-day issues- In charge of communication strategy and communication tools across company Project Manager and key user for in-store technology - Preparing systems for the country opening (writing tech. documentation, testing the system and preparing for the rollout)- Writing sales procedures and training material for Sales- Training around 300 people from Sales to use the system in efficient and appropriate way- Main responsibilities : Backoffice system and procedures, payment system and procedures - In-store training to learn store procedures and Lidl standard- Ensuring a high level of productivity by implementing efficient and effective work practices- Implementing sales initiatives- Monitoring store KPIs- Creating a results-focused working environment- Ensuring exceptional store standards and quality- Ensuring that excellent customer service is instilled in the store culture
Team Manager Sales/Organisation and processes
May 2022 - nowSenior Sales Organisation Consultant
Jul 2019 - May 2022Sales Organisation Consultant
Jan 2017 - Jul 2019Junior Regional Sales Manager
Apr 2016 - Jan 2017
Licenses & Certifications

Fce
University of cambridgeJun 2005
Ielts
University of cambridgeApr 2013
Cae
University of cambridgeDec 2006
Volunteer Experience
Researcher
Issued by Institute of International Politics and Economics on Oct 2013
Associated with Branislava GatalicaTeamster
Issued by AIESEC Serbia on Apr 2011
Associated with Branislava Gatalica
Languages
- enEnglish
- frFrench
- seSerbian
- geGerman
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