
Caitlyn Weiss
Director

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About me
Strategic Operations Executive | Driving Growth and Efficiency Through Strategic Development | Transforming Visions to Results
Education

Stockton University
-Master of Business Administration (M.B.A.) Business Administration, Management and Operations
Stockton University
-Bachelor of Science Business Administration with concentration in Hospitality & TourismActivities and Societies: Hospitality & Tourism Society, Eta Sigma Delta - Program Distinction- Vice-President of Hospitality & Tourism Society- Eta Sigma Delta inductee
Experience

Stockton University
Jan 2013 - Jan 2016DirectorWhile in this role, I efficiently managed a $250K budget for workforce development projects, overseeing a team to meet established objectives and foster successful project implementation. I also cultivated and managed employer partnerships for optimized talent acquisition, creating customized training programs and comprehensive curriculum. Key Outcomes: • Pioneered industry-recognized benchmarks and methods adopted by NJ Department of Labor as strategy best practices. • Enhanced talent acquisition and workforce development by streamlining recruitment processes for increased efficiency. • Exceeded performance targets by delivering ongoing coaching and mentoring to staff, fostering high-achieving team and winning culture. Show less

University of Nevada-Las Vegas
Jan 2016 - Jan 2021InstructorI served as an instructor at the University of Nevada, where I taught college-level students the hospitality school curriculum. I took the lead in creating innovative learning tools and methods to improve course delivery and fostered active student engagement through interactive teaching techniques to ensure student success. Some of my key accomplishments include: • Developed cutting-edge learning tools and materials that improved student comprehension and retention rates. • Improved hospitality school's curriculum, aligning learning needs with industry trends and best practices. • Consistently received high evaluations from students for engaging and informative instruction, fostering positive learning environment. Show less

Bradley-Weiss, LLC
Jan 2017 - nowPresidentI am responsible for shaping and implementing the strategic vision, including the development of processes, policies, and procedures, as well as managing financial planning and performance through KPI monitoring. I continuously cultivate client relationships and identify opportunities for ongoing improvements and revenue expansion.Some of my key accomplishments include: • Improved customer satisfaction by creating custom operational strategies and solutions that address clients’ unique needs and challenges. • Maximized efficiency by implementing industry-specific practices to optimize processes and enhance resource allocation. • Ensured financial success through strategic planning and high-level decision making to drive growth and profitability. Show less

TruFusion, LLC
Jan 2017 - Jan 2023As Executive VP, I provided strategic guidance to franchise owners, managed a sales team of over 100 employees, and oversaw a $10M annual budget. Also, I collaborated with the executive leadership team to execute revenue-focused initiatives and drive sustainable growth. Some of my key accomplishments include: • Expanded brand by opening 12+ new outlets, including first international location, driving global expansion and ensuring compliance. • Led and executed strategic acquisition with UK-based company, delivering synergies, market share growth, and enhanced capabilities. • Enhanced operational efficiency by developing and implementing streamlined processes, reducing costs and improving productivity. • Standardized business functions through new policies and documentation, boosting operational excellence. Show less As Vice President of Franchise Development, I crafted and implemented a comprehensive corporate strategy for franchise network expansion, pinpointing target markets and setting key milestones. Additionally, I maintained oversight of legal agreements, disclosure documents, and operation manuals to guarantee compliance, while collaborating with franchisees to enforce operational standards and brand adherence, directing both internal teams and external partners.Some of my key accomplishments include: • Surpassed annual sales forecasts within the first quarter, generating over $3M in revenue growth.• Secured high-profile partnerships, enhancing brand visibility and market presence through strategic collaborations.• Implemented initiatives that improved franchisee compliance with operational and brand standards, enhancing customer experience.• Achieved consistent financial goals through expert budgeting, forecasting, and financial analysis. Show less
Executive Vice President / Managing Director
Jan 2020 - Jan 2023Executive Vice President of Franchise Development
Jan 2017 - Jan 2020

VAI Resort
Oct 2023 - nowChief of Staff
Licenses & Certifications

Disney's Approach to Quality Service
Disney Institute
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