Experience

• 

  Rapattoni corporation

  Jan 1997 - Nov 2010

  Led upper management in achieving company goals via inspired direction and out of the box thinking, bringing five new products to market.Chaired the Executive Committee which was responsible for steering the company both internally, and strategically within our market.Served on the Product Board and shaped many software projects delivering over 200 enhancements to existing web applications, including full iPhone, iPad, Mac compatibility of Rapattoni MLS software.Managed budget closely with CFO and raised investor capital.Guided the transition from a Waterfall software development methodology to an Agile software development methodology using Scrum, increasing product output by 25%.Procured both new business and contract extensions through effective presentations on the company’s product roadmap.Developed and oversaw the implementation of a Webinar series, which increased customer attendance during trainings, presentations, and collaborative sessions by 50%.Spearheaded an alternative approach to employee evaluations which expedited the process and reduced overhead costs by 8%.Established a new paradigm in customer collaboration via a web-based “Idea Lab” where participants submit, comment and vote on ideas for the company’s products, increasing customer input and satisfaction by nearly 50%. Managed a team of 22 managers overseeing 108 staff. Show less Designed, implemented, and administered entire corporate intranet infrastructure utilizing Microsoft SharePoint, centralizing all company documents and enabling streamlined collaboration.Configured, implemented, and supported HP PPM (Project & Portfolio Management) software expediting processes for Software Implementation and Human Resources.Implemented, and supported HP PPM demand management software to harness and accelerate the entire software development life-cycle.Instituted Sage CRM software for managing all customer relations including contact, communications, and contract management.Managed a team of Business Process Specialists. Show less

  • President

    Jan 2007 - Nov 2010

  • VP and Director of Business Processes

    May 2005 - Dec 2007

  • Manager of Quality Assurance

    Mar 2003 - Apr 2005

  • Programmer

    Jan 1997 - Feb 2003
• 

  Twenty twelve

  Feb 1997 - Sept 2003

  Producer and performer

  Produced and recorded music for 2003 Nissan Altima television commercialProduced and recorded twelve 12” vinyl EPs of original dance musicPerformed numerous live shows at various clubs utilizing digital audio, outboard effects, and MIDI instruments

• 

  Deepmix llc

  Apr 2011 - Jan 2012

  Staff composer

  - Scored original music to spec for numerous TV spots.- Managed company music library- Administered company website- Provided technical supervision

• 

  Crossfit inc

  Jun 2011 - Jun 2011

  Assistant editor

  Served as an Assistant Editor for the international Reebok CrossFit games.

• 

  Native instruments

  Oct 2011 - Sept 2021

  Work closely with Developers, Product Owners, UX and UI designers within an agile team to verify and validate new features as they are developedDevelop and maintain automated test suites for Electron applications using Spectron and MochaDevelop and maintain automated test suites for Mac, Windows, and iOS using Robot FrameworkAutomate GIT, CMake, and build processes for Mac, Windows, and iOS using Python enabling testers to work more efficientlyServe as Lead QA Engineer to orchestrate test efforts across three agile teams in Los Angeles and BerlinServe as DevOps Engineer maintaining and monitoring Continuous Integration utilizing Atlassian Bamboo and JenkinsDevelop workflows and bug reporting standards utilizing Atlasssian JiraDevelop and publish test strategies and procedures in Atlasssian ConfluenceCreate and execute extensive test suites in Atlasssian ZephyrAutomate Milestone build publishing to Apple TestFlight via FastlaneProvision a build server farm using Puppet Configuration ManagementLog detailed bug reports including steps to reproduce and screen recordingsServe as Scrum Master for a development team conducting stand-up, retrospective, sprint review and planning meetingsCreate and moderate QA channels in Slack Show less Leading a team of five Tech Support agents who field support requests for the entire line ofproducts via phone system and OTRS help desk systemCapturing weekly and monthly performance metricsConducting regular one-on-one feedback meetings with team membersPreparing and conducting annual performance evaluationsTesting beta versions of Traktor DJ softwareExecuting test suites harnessed in JIRA for Traktor DJ softwareTesting beta versions of iMaschine softwareLogging bugs found in Traktor DJ software into JIRALogging bugs found in iMaschine software into JIRAComposing knowledge base articles for the Native Instruments public website Show less Leading a team of four DJ Support agents who field support requests for the Traktor line ofproducts via phone system and OTRS help desk systemCapturing weekly and monthly performance metricsPreparing and conducting annual performance evaluations for the DJ Support teamTesting beta versions of Traktor DJ softwareExecuting test suites harnessed in JIRA for Traktor DJ softwareTesting beta versions of iMaschine softwareLogging bugs found in Traktor DJ software into JIRALogging bugs found in iMaschine software into JIRAComposing knowledge base articles for the Native Instruments public website Show less

  • Senior Quality Assurance Engineer

    Dec 2018 - Sept 2021

  • Quality Assurance Engineer

    Jul 2015 - Dec 2018

  • Tech Support Team Lead

    Aug 2014 - Jun 2015

  • DJ Support Segment Leader

    Mar 2013 - Jul 2014

  • DJ Support Specialist

    Oct 2011 - Feb 2013
• 

  Output inc.

  Sept 2021 - now

  Develop, implement, and maintain the company’s automated testing infrastructure including end to end and API testsConfigure and manage a fully automated testing pipeline using Playwright and Google Cloud Platform Develop and implement a test automation dashboard that offers a comprehensive overview of all test automation activities

  • Senior Quality Assurance Engineer

    Jun 2022 - now

  • Senior Quality Assurance Analyst

    Sept 2021 - Jun 2022