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Manas Deshmukh

Manas Deshmukh

Asst. Manager

Followers of Manas Deshmukh1000 followers
location of Manas DeshmukhMaharashtra, India

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  • Timeline

  • About me

    Senior Project Manager

  • Education

    • Saraswati Vidyalaya, Nagpur

      -
      Schooling

    • St.Xavier School Nagpur

      -

    • Sinhgad Business School, Pune

      2010 - 2012
      Foreign Trade & Marketing A

  • Experience

    • Jaro Education Ltd

      Jan 2011 - Dec 2011
      Asst. Manager

      Roles & responsibilities Customer Profile Analysis. Customer Relationship. After Sales Services. Cross department coordination. Product Portfolio. Training. Managing & Coordinating Corporate events. Achievement Successful completed the given targets with healthy customer relationship, as a result of which was promoted to Ass. Marketing head for two cities.

    • Entercoms Ptv Ltd.

      Jan 2012 - Jul 2016
      Consultant

      Roles and Responsibilities: Operation Excellence: Supervising end-to-end activities connected with the processed to ensure optimal efficiency. Creating and implementing workflow to facilitate improving by identify service delivery gaps, offer solution and successfully implement idea to enhance service level. Monitoring over functioning of process, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level with respect to Root cause of misses in On Time Delivery. Minimizing the chances of stock outs and Excess Build up Coordinating Stock Plans with based on forecasting with clients. Discussion about any new update that’s going to impact business operation. Implementing the new update from client with the proper procedure for smooth functioning. Validation of weekly generated metrics prior to submission to the Operation Manager. Metrics is prepared manually in MS Excel and PowerPoint. Facilitate all projects from Customer end, 1 Client / Process simplification project. Ensure all the roles are covered under captivate; Create knowledge repository like error reckoner, case studiesProcess Improvement activities: Automate regular and standard operations in order to improve productivity. Presenting the monthly and weekly metrics to internal & external clients.Team Management: Manage the teams in term of effective processing, Implementing process change, Problem and challenges handling & Decision making. Handling customer escalation and exceptions. Monitor exceptions and priority management to suggest maximum utilization of the resources available. Assess performance of team members and provide feedback to the Manager. Show less

    • General Mills

      Aug 2016 - Feb 2018
      Materials Analyst

    • Medline Industries, LP

      Feb 2018 - Mar 2023

      • Senior Business Analyst

        Aug 2022 - Mar 2023

      • Business Analyst

        Feb 2018 - Jul 2022

    • O9 Solutions, Inc.

      Oct 2022 - Mar 2023
      Customer Service Team Lead

    • Citi India

      Mar 2023 - Jun 2024
      Business Intelligence Lead

    • PyxTech

      Aug 2024 - now
      Senior Project Manager

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Manas Deshmukh
      Star Employee of the Quarter Pyx Tech Oct 2025 Honored for the recognition !
    • Awarded to Manas Deshmukh
      Star Employee of the Quarter Pyx Tech Jul 2025 Thrilled to be recognized as Star Employee of the Quarter! Grateful for the opportunity to quickly adapt to pre-sales responsibilities, stay committed, and drive multiple projects successfully with accountability.
    • Awarded to Manas Deshmukh
      Employee of the Quarter Pyx Tech Feb 2025 Great asset to the Pre-Sales team, building out the processes and seamlessly communication with go getter attitude
    • Awarded to Manas Deshmukh
      Platinum Award as Citi Gratitude Citi Corp Dec 2023 Leading by Leadership principles, contributed over and above expectations to get critical project delivered on time.
    • Awarded to Manas Deshmukh
      Bronze Award as Citi Gratitude Citi Corp May 2023 For project management and delivering the project in record time.