Experience

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  Em –test

  Jun 2008 - Sept 2008

  Production technician

  Production, inspection and repair of components for chip card readers.

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  At&t global services

  May 2010 - now

  - supporting EVPN,AVPN and MLAN services worldwide- responsible for implementing changes and troubleshooting issues, mostly interactively on a call with customer`s technician (MPLS WAN connection used to interconnect customer`s branch offices)- changes involves routing (static routing, EIGRP, OSPF, BGP) setup between at&t routers and customer network, NAT, FHRP (VRRP, HSRP, GLBP), managed LAN implementation (CISCO switches – VLANs, PortChannels etc.) and also more complex end-to-end QOS solutions - Netflow, SNMP, ACLs, IP SLA,VRF, IPSec- responsible for technical validation of solutions, updates to at&t internal databases in order to ensure that a customer service is managed, measured and billed correctly- Customer facing activities include verifying technical requirements, migration technical planning and scheduling cut-overs to at&t service, creating proposals and presenting it to clients. Show less - ordering new hardware(cables, routers, cards etc.),- providing basic configuration files for routers,- creating manual for technicians,- creating templates to create PVCs, - dedicated PE for Formula 1 orders.- updating of databases and tools to ensure that the EVPN customer service is managed, measured and billed correctly.- supporting AVPN/EVPN service - fixing data quality issues As SME (Subject Matter Expert) of PE team - responsible for escalated tasks,orders also responsible for training newcommers and updating/creating DLPs. Show less

  • LMAC System Engineer

    Mar 2013 - now

  • Production Engineer

    May 2010 - Mar 2013
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  At&t

  Oct 2020 - now

  Sdwan lead engineer

  CISCO SDWAN - key words: vManage, vSmart, cEdge, WLC, AP, routing, switching,OMP,BGP,OSPF-Assigned to a global customer who is transforming his WAN network to CISCO SDWAN (formerly known as Viptela) using cEdges ( ISR 4000 series, ASR 1000 series and Catalyst 8000 series) and managing LAN including wireless (CISCO switches, WLC , AP)-Part of my job was to prepare test-and-turnup & migration plans for DTAC engineers, support DTAC during activities related to this dedicated customer, troubleshooting problems with CISCO SDWAN, creating templates, policies Centralized/Localized in vManage, creating design drawings, troubleshooting both underlay and overlay network(OMP,OSPF,BGP,)-Working with multiple teams in order to successfully complete transformation of the customer`s network ( ADI, MRS,LCM, AVPN, MSS)-Day 2 activities including CISCO SDWAN, WLC, AP, Nexus, Cisco switches Show less