
Kimberly Zizumbo
Middle School Teacher

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About me
Senior Account Representative at Accurate Background | Experienced & organized client advocate since 2010
Education

University of Florida
1998 - 2003BS Psychology
Experience

Wellington School
Jan 2005 - Jan 2009Middle School Teacher
J. Alexander's Restaurants
Jan 2009 - Jan 2010Hosti/Server
Aurico - a CareerBuilder Company
Jan 2010 - Dec 2018Client Liaison - Drug ScreeningAct as Client Liaison/Coordinator for pre-employment, random, and post-accident drug screening for clients around the country, helping to design, create, and manage accounts for a safe and active work force of the best candidates. Also act as primary manager for health screening results and follow-up.

CareerBuilder
Dec 2018 - May 2020Vendor Program Coordinator, Account ManagementFacilitate client vendor account setups and training for programs allowing clients to drive consistency & compliance among their vendors, both those working onsite at their facilities and those staffing for their positions

Accurate Background
Jun 2020 - nowAccount RepresentativeFocused on thorough resolution of client escalations and concerns, reporting, and process improvement. Collaborate with highly-skilled team to address errors and questions with a priority on providing a precise and rapid response. Liaison between Account Management / Client and Operations.
Licenses & Certifications
- View certificate

Mindful Stress Management
LinkedInJun 2022 - View certificate

Enhancing Resilience
LinkedInJun 2022 - View certificate

How to Manage Feeling Overwhelmed
LinkedInJun 2022 - View certificate

Using Assessments to Hire Customer Service Reps
LinkedInMay 2022 - View certificate

Dealing with Grief, Loss, and Change as an Employee
LinkedInMay 2022 - View certificate

Overcoming Procrastination
LinkedInMay 2022 - View certificate

Self-Compassion: The Proven Power of Being Kind to Yourself (Blinkist Summary)
LinkedInJun 2022 - View certificate

Embracing Unexpected Change
LinkedInMay 2022 - View certificate

Supporting Your Mental Health While Working from Home
LinkedInJun 2022 - View certificate

Proven Tips for Managing Your Time
LinkedInMay 2022
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