Olubunmi OWOYEYE

Experience

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  Institute of agricultural research and training

  Apr 2015 - May 2015

  Research Analyst (Trainee)

  Collected and conducted microbial and physiochemical analysis of soil samples, animal products etc.,

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  Comprehensive Secondary School, Ikot- Uneke, Okoita, Akwa Ibom State (NYSC)

  Dec 2016 - Nov 2017

  Basic science and physical education teacher

  Taught over 300 students Basic science and Physical education. Conducted continuous assessments and examinations.Coordinated inter house sports competition.Supervised internal & external examinations (WASSCE, NECO)

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  Akwa Ibom State Agency for the Control of AIDS

  Apr 2017 - Nov 2017

  Project committee chairman

  Led a team of people to sensitize and enlighten students and people of Ibiono ibom LG on HIV/AIDS and its control. Also organized testing and counselling sessions for the community

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  Franclab (Nig) Limited

  Jan 2019 - Mar 2020

  Customer Relations Officer

  Conducted tests on new products and experimental processes.Carried out extensive research on each product provided by the company.Persuasively educated, demonstrated and informed customers on usage of products and chemicals.

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  Hanovia Limited

  Apr 2021 - Jun 2021

  Data Collector (McGill COVID-19 Facility and Patient Survey)

  Scheduled and carried out interviews by administering e-questionnaires in major health facilities such as Clinical facilities, Community pharmacies, Stand-alone Labs and Chemists to understand how COVID-19 has affected private health sector care for Tuberculosis.

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  Union Bank of Nigeria

  Jul 2021 - now

  Customer Service Associate

  Handling Telesales/Inbound/Outbound calls and complaints, providing appropriate solutions and follow-up to ensure resolution within specified time limits.Onboarding new to bank customers.Sales of bank products such as deposits, loans e.t.c within and beyond specified targets.Serve as a primary point of contact to prospective and existing customers, hence, engaging customers and providing feedback on customer’s experience.Delivering multiple telemarketing campaigns to over 70 customers daily by effectively engaging them about the bank’s products.Initiate transactions on the telephone with existing customers. Show less