Israel Rocha

Israel rocha

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location of Israel RochaCochabamba, Bolivia
Phone number of Israel Rocha+91 xxxx xxxxx
Followers of Israel Rocha163 followers
  • Timeline

    Jan 2010 - Jul 2013

    Help Desk Tech support assistant

    NuevaTel PCS de Bolivia S.A.
    Feb 2014 - Feb 2015

    Crew Member

    The Shop Expert
    Jul 2015 - Jan 2016

    Technical Service Engineer

    Prendamás S.R.L.
    Jan 2016 - Nov 2023

    Compliance Engineer

    Orbis Compliance LLC
    Current Company
    Jan 2023 - now

    Regulatory Compliance Engineer

    Undisclosed
  • About me

    Regulatory Compliance Engineer | Web Developer

  • Education

    • Universidad de aquino bolivia

      2006 - 2013
      Bachelor of engineering - be telecommunications engineering
  • Experience

    • Nuevatel pcs de bolivia s.a.

      Jan 2010 - Jul 2013
      Help desk tech support assistant

      * Assisting local and remote staff and clients with technical problems including desktop, laptop, server software, hardware and network issues related with VIVA Internet Services.* Meeting requests for information and support within the agreed timescales.* Analyzing problems, researching potential solutions, isolating issues and referring complex problems to senior technical staff.* Handling a large volume of inbound calls and enquiries.* Quickly analyzing & presenting verbal & numerical information in a concise and understandable manner.* Giving feedback to supervisors and managers through reports or statistics.* Resolving complex queries and giving advice. Mostrar menos

    • The shop expert

      Feb 2014 - Feb 2015
      Crew member

      * Solve customers questions* Customer Advising* Making Reports* Explore new markets* Promotion and sales campaigns on social networks.* Analyzing customer webpage workflow and prepare documentation* Customer Tech support for technological services* Sales* Cold Calling* Callcenter* Chatcenter* For more information, please visit: http://www.theshopexpert.com/newsletter/theshopexpert.pdf

    • Prendamás s.r.l.

      Jul 2015 - Jan 2016
      Technical service engineer

      * Implementing and configuring software systems and networks.* Ensuring that software systems and networks are running efficiently.* Conducting system audits to identify potential security vulnerabilities.* Providing training and support staff on how to use new software and hardware systems

    • Orbis compliance llc

      Jan 2016 - Nov 2023
      Compliance engineer

      * Telecommunications & electrical safety regulatory analyst for LATAM & Caribbean.* Collaborate with engineers and designers to ensure all products are completely compliant and no issues arise.* Regulatory research and investigation.* Research and analysis of current processes in order to design compliance programs.* Promote new regulations and compliance programs in Central, South America and Small islands in the Caribbean.* Isolate non-compliance with new wireless technologies problems and pursue for the solution.* Collaborating with management, departments, and customers to identify end-user requirements and specifications with the objective to develop web applications.* Designing algorithms and flowcharts to create new software programs and systems.* Producing efficient and elegant web applications based on requirements.* Testing and deploying web applications. Mostrar menos

    • Undisclosed

      Jan 2023 - now
      Regulatory compliance engineer

      As a Regulatory Compliance Engineer, I specialize in ensuring that products meet the necessary compliance requirements before they are imported into various countries. My expertise spans across multiple disciplines including Telecommunications, Electrical Safety, and Energy Efficiency.Key Responsibilities:Certify products for importation, ensuring they meet the compliance requirements of their destination countries.Stay updated with the latest regulations and standards in Telecommunications, Electrical Safety, and Energy Efficiency across various countries.Work closely with product development teams to ensure compliance requirements are incorporated during the design and manufacturing processes.Conduct rigorous testing and inspections to verify product compliance.Prepare and maintain detailed compliance reports and certification documentation.Liaise with regulatory bodies and handle any issues related to non-compliance.With a keen eye for detail and a deep understanding of international regulatory standards, I strive to ensure that all products meet the highest levels of safety and efficiency, paving the way for smooth and successful importation. Mostrar menos

  • Licenses & Certifications

  • Volunteer Experience

    • Missionary

      Issued by The Church of Jesus Christ of Latter-day Saints on Nov 1999
      The Church of Jesus Christ of Latter-day SaintsAssociated with Israel Rocha