Chris Vizzini

Experience

• 

  Pittsburgh Pirates

  Jul 2012 - Dec 2013

  Ticket Operations Assistant

  • Direct responsibility and management oversight of satellite box offices.• Mitigated customer dissatisfaction through face to face resolution tactics.• Provided assistance to high priority customers through ticket exchanges and transactions.• Managed season ticket packages, developed payment plans, and processed ticket orders into the Pirates database through Tickets.com.

• 

  PNC

  Dec 2013 - Jan 2015

  Customer Service Associate

  • Cross-sell banking solutions and products to clientele through effective lobby management and PNC conversation.• Identify and sell bank checking, saving and loan products/services to clients consistent with assessed needs.• Generate new business leads for Workplace Banking by attending workshops and committing to outside business lead calls.• Use multi-channel marketing's strategies to reach clients via phone leads to expand relationships with clients and conduct in-person financial reviews on accounts. • Assess financial needs leading to improved investment referral monthly average of 2 for the branch.• Leveraging the banks products and services to resolve diverse client complaints and issues as well as providing financial solutions for both personal and business clients. Show less

• 

  ADP

  Mar 2015 - now

  Retirement Plan Consultant at ADP

  Helping business owners become retirement ready.