Refilwe Raphela

Experience

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  IStore | Apple Specialist

  Jan 2011 - Sept 2012

  Casual sales consultant

  • Sales and demonstration of Apple products.• Stock taking.• Merchandising.• Balancing the day’s cash inflows.

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  FNB South Africa

  Feb 2014 - Nov 2019

  • Contribute to all phases of the developmental life cycle• Apply critical and problem-solving skills to solve technical problems in a feasible manner • Analysing and interpreting business requirements and ensuring alignment with all stakeholders to recommend optimal solutions • Designing and coding solutions for both new and maintenance projects, fixes, and systems enhancements. • Coding and maintenance of business functions• Adhering to COBOL best practices and standards • Maintaining the organizations best practices and standards • Impact analysis for projects, fixes, and systems enhancements. • Management of incidents. • Writing Technical specifications, implementation documents and outage reports. • Collaborating with QA to perform unit and regression testing. • Work with integrated teams to design, code and test implement projects• Collaborating with product houses and interfaces to resolve production queries • Implementation support for projects that I have worked on or assisted with regression testing • Batch and online support and maintenance• Presentation of impact analysis and suggested solution.• Debugging source code using tools such as JCLs and displays • Restoration of operations when outages occur (Standby)• Liaising with Fraud business for the enablement of the Smart block (Fraud detection system)• Maintaining smart block (fraud detection system)• Liaising with Recipients business and Reference validation business for the maintenance of their systems.• Participation in PI and sprint planning, daily stand ups, grooming sessions, scrum sessions and retrospective as part of the agile methodology• Translating requirements into user stories, allocating story points and placing them into iterations.• Working collaboratively with different squads to work on deliverables• Participation in the transition to using APIs• Participation in peer code reviews • Presentation of Knowledge sharing sessions• Disaster recovery testing Show less

  • Programmer

    Nov 2014 - Nov 2019

  • trainee programmer

    Feb 2014 - Nov 2014
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  Nedbank

  Nov 2019 - Aug 2022

  System Analyst /Designer

  • Contribute to all phases of the developmental life cycle • System analysis • Apply critical and problem-solving skills to solve technical problems • Interpreting business requirements and ensuring alignment with all stakeholders to recommend optimal solutions • Participation in PI , sprint planning, daily stand ups, grooming session, scrum sessions and retrospectives as part of the agile methodology • Translating requirements into user stories, allocating story points and placing them into iterations • Working collaboratively with different squads to work on deliverables • Leading knowledge sharing sessions • Technical and system analysis for finance and related incidents • Technical and system analysis for Association Compliance (Visa, Mastercard, Amex) and alignment with all stakeholders • Design, coding, testing and implementing solutions for new and maintenance projects • Adhering to COBOL best practices and standards • Maintaining the organizations best practices and standards • Writing technical specifications and outage reports • Perform unit and regression testing • Work with integrated teams to design, code, test and implement projects • Collaborating with product houses and interfaces to resolve production incidents • Implementation support for monthly releases • batch and online support and maintenance• Debugging source code using tools such as JCLs and displays to investigate incidents • Restoration of operations when outages occur (Standby) • Presentation of Impact analysis and design to the team • GL balancing and liaising with the finance business and BankServ to resolve incidents• Creation of jobs and reports for the detection of GL outages • Data querying and manipulation to provide business with required information and solutions• Interpretation of business requirements and alignment with all stakeholders • Peer code reviews • Leading knowledge sharing sessions• Disaster recovery testing Show less

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  Absa Group

  Aug 2022 - now

  Specialist product engineer

  • Contribute to all phases of the developmental life cycle • Apply critical and problem-solving skills to solve technical problems in a feasible manner • Analysing and interpreting business requirements and ensuring alignment with all stakeholders to recommend optimal solutions • Perform Impact analysis, process analysis and documentation of the two • Present impact analysis and proposed solution • Designing, coding, testing and implementing solutions for maintenance projects • Adhering to COBOL best practices and standards • Maintaining the organizations best practices and standards when coding• Perform technical analysis of incidents • Collaborating with QA to perform Unit and regression testing • Work with integrated teams and other developers to design, code and test implement projects • Collaborating with product houses and interfaces to resolve production queries and incidents• Implementation support for all projects worked on • Perform batch and online support and maintenance• Debugging source code using tools such as JCLs and displays to investigate incidents • Restoration of operations when outages occur (Standby / Callout)• Writing outage reports for outages that occurred during callout • Incident management and resolution for system related defects and issues • Query management and resolution for queries raised by business and users • GL balancing, process analysis and documentation • Data querying manipulation to provide business and users with required information• Querying databases and performing clean-ups to free up space• Disaster recovery testing • Participation in grooming sessions • Participation in knowledge sharing sessions • Support of all payments, RTC, EFT, Cash send, AVS/AVSR, Debi Check Show less