Kamal Pant

Experience

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  MNC jobs 360

  Jun 2012 - Nov 2012

  Industrial Trainee

  observe the working of various departmenfulfill the given duties

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  Clarks Avadh Lucknow

  May 2014 - Aug 2014

  Guest Service Associate
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  Golden Tulip hotel

  Feb 2015 - Nov 2016

  Front Office Associate

  Register guests and assigns rooms. Accommodates special requests whenever possible.Assists in preregistration and blocking of rooms for reservations.Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.Understands room status and room status tracking.Knows room locations, types of rooms available, and room rates.Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early chek-ins, special requests, and day use rooms.Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.Knows how to use front office equipment.Process guest check-outs.Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange,Follows procedures for issuing and closing safe deposit boxes used by guests.Internal auditingUses proper telephone etiquette.Uses proper mail, package, and message handling procedures.Courier Mail RegisterReads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.Attends department meetings. Show less

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  Imperial Brands PLC

  Feb 2017 - Jan 2019

  Brand Ambassador

  Luxury retail sector dealing in perfumes, liquor,confrctionary and tobbaco.