Experience

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  Atlantic medical management

  Jan 2002 - Jan 2008

  Director of practice operations

  Oversaw all personnel and operations across 5 medical practices locations as Director. Meticulously recruited and trained a team of up to 80 members including 5 physicians, and 3 mid-level providers, driving performance excellence through supportive coaching, regular guidance, and fair performance evaluations. Took charge of all credentialing, billings, collections, and information systems for up to 10 providers and a portfolio of annual billings between $3 and $7 million. Cut outstanding account receivable days from 96 to 26 in less than 9 months by implementing effective review, processing, and follow-up, practices that reduced inaccuracies and shortened turnaround times. Navigated and negotiated insurance contracts and medical billing regulations to optimize accuracy and collections. Expedited the credentialing of new providers resulting in the providers’ ability to generate immediate revenue, and developed a system to maintain all contracting, credentialing, and re-credentialing documents. Show less

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  Delaware valley dermatology group, llc

  Jan 2008 - Jan 2011

  Practice administrator

  Managed all functions of the practice while focusing on the highest ethical standards for medical care delivery. Spearheaded the restructure-downsizing of the practice minimizing expenses. Implemented new processes creating a functional work environment for providers. Escalated patient satisfaction and improved the patient experience by revamping the scheduling system.

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  Aesthetic dermatology associates, pc

  Jan 2011 - May 2014

  Practice administrator

  Managed all aspects of human resources and financial functions, including accounts receivable, accounts payable, payroll, and medical billing. Directed hardware and software acquisition as well as the implementation of an EMR system for all staff and providers, inspiring buy-in from the team and meeting federally mandated requirements. Rolled out a new website and Tele-Medicine access for patients. Led marketing, branding, and integrated service strategies that elevated the cosmetic and medical business by 50% and 12% consecutively. Boosted productivity by 20%, decreased wait times for patients, and increased patient satisfaction by restructuring scheduling and check-in processes. Show less

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  Bucks dermatology assoc

  Jan 2013 - Jan 2013

  Practice administrator

  Performed as a change agent to improve organizational processes and practices, including expanding the business, connecting with new vendors, and setting the company up for a buy out by a major Pennsylvania hospital system. Achieved financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions to balance the operational costs. Played a key role in expanding services and operations, adding Facial Practice Surgery to the existing practice through facility remodeling, credentialing, equipment management, staffing, and marketing. Show less

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  Trinity health (hq michigan)

  Jan 2014 - Apr 2019

  Information technology application analyst

  Directed several application integrations across 6+ regions, facilitating the scrupulous transfer of financial and patient data for cancer registries, research, and other information essential to patient care. Drove process and operations improvements through major projects, including ServiceNow updates for 40,000 users. Removed obstacles, added new functions, and ensured HIPAA required access. Played a key role in meeting Trinity’s 2020 goal of cyber-security access to web-based applications for 130,000 users, working closely with teams and senior leaders to evaluate applications and develop solutions. Show less

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  Leidos

  May 2019 - May 2020

  Hit application analyst/ revenue - clinical

  Supported and improved various ambulatory applications and processes, after transitioning with a group of 500 employees from Trinity Heath to Leidos Healthcare Division, working with this Fortune 500 innovator in I.T., engineering, and science.

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  Multiple

  Aug 2020 - Jun 2022

  Independent revenue consultant

  Supporting healthcare practices by analyzing KPI measures to identify deficiencies. Optimizing revenue collections by developing infrastructure processes that support performance-driven metrics and best practices operations resulting in measurable growth.

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  Cerner corporation

  Jun 2022 - Oct 2022

  Consulant iii

  HDX Revenue Cycle EDI & Interoperability Services consultant primarily eligibility related EDI services and projects.Consulting with clients, leading implementations for HDX EDI Revenue Cycle services. Projects include working with third party partners, internal stakeholders and HDX Operations.Focusing on optimization, client retention and client support activities.

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  Oracle

  Oct 2022 - now

  Program manager - revenue cycle edi advisor

  HDX Revenue Cycle EDI & Interoperability Services consultant primarily eligibility related EDI services and projects.Consulting with clients, leading implementations for HDX EDI Revenue Cycle services. Projects include working with third party partners, internal stakeholders and HDX Operations.Focusing on optimization, client retention and client support activities.