Experience

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  Town of sandy creek

  Jan 2006 - Jan 2009

  Maintenance technician
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  Gooey web solutions

  Oct 2009 - Oct 2011

  Administrator

  As the owner of my own IT company, I provided professional consultation services to small to medium-sized businesses as well as residential clients. My duties included on-site support and remote assistance, ensuring that all clients' needs were met in a timely and efficient manner.Additionally, I conducted thorough pen tests of networks and individual machines for both local and remote companies, working tirelessly to identify potential vulnerabilities and implement effective solutions to harden the security of their systems.With a keen eye for detail and a commitment to staying up-to-date with the latest technological advancements, I consistently provided top-tier services and solutions that allowed my clients to operate with peace of mind, knowing that their IT infrastructure was in capable hands. Show less

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  Cruse consulting

  Jun 2016 - now

  Owner

  As the owner of my own IT company, I provided professional consultation services to small to medium-sized businesses as well as residential clients. My duties included on-site support and remote assistance, ensuring that all clients' needs were met in a timely and efficient manner.Additionally, I conducted thorough pen tests of networks and individual machines for both local and remote companies, working tirelessly to identify potential vulnerabilities and implement effective solutions to harden the security of their systems.With a keen eye for detail and a commitment to staying up-to-date with the latest technological advancements, I consistently provided top-tier services and solutions that allowed my clients to operate with peace of mind, knowing that their IT infrastructure was in capable hands. Show less

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  Town of sandy creek

  Jun 2017 - Jun 2018

  System engineer

  Setting up and configuring Active Directory to manage user and group policies, computer accounts, and access control. Provisioning and configuring end-user laptops with standard images, software packages, and configurations, ensuring that they comply with security policies and procedures. Installing, configuring, and maintaining servers, firewalls, and other network infrastructure devices to ensure optimal network performance, availability, and security.Troubleshooting and resolving network and system issues, identifying root causes, and implementing permanent fixes. Conducting network vulnerability assessments and penetration testing to identify and mitigate potential security threats. Developing and implementing security policies, procedures, and controls, and ensuring that they are compliant with industry standards and regulations. Show less

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  Computer warriors it support

  Nov 2018 - Jan 2020

  Phone and tablet repair technician

  As a Phone and Tablet Technician at The Computer Warriors, I provided excellent customer service by greeting and checking in customers and performing repairs on their devices. With a keen eye for detail, I meticulously managed the inventory for my department to ensure we always had the necessary parts and tools to complete repairs quickly and efficiently.I took pride in my work, ensuring that every repair met our high-quality standards, leaving customers feeling satisfied with their repaired devices. Additionally, I took on the responsibility of managing the storefront, creating a welcoming environment that showcased our products and services, and ensured that customers always felt comfortable and cared for. Show less

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  Brunswick community college

  Aug 2024 - now

  Blet student