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Dinesh Kumar V

Dinesh Kumar V

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location of Dinesh Kumar VBengaluru, Karnataka, India

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  • Timeline

  • About me

    Service Delivery Manager and ISO Audit Lead at DXC Technology

  • Education

    • Basava Academy Of Engineering

      2007 -
      Bachelor of Engineering - BE Computer Science

    • BEML Composite Junior College

      2007 - 2012
      Bachelor of Engineering (B.E.) Computer Science

      Activities and Societies: Participated in State Level Technical Seminar held at Sri Devi Institute of Technology(Tumkur) in 2011. Only student to be sponsored to Info Lead Solutions institute for R&D regarding training on LINUX.

    • Visvesvaraya Technological University

      2007 -
      Bachelor of Engineering - BE Computer Science

  • Experience

    • DXC Technology

      Sept 2012 - now

      • As a Lead Auditor educate multiple accounts on Emergency Response, Crisis Management, Business Continuity and Planning and Disaster Recovery.• Also, help multiple deliveries on ISO audit readiness, help them differentiate between ISO 27001, 27701, 9001 and 22301 standards.• Share the ISO checklist with the team, log and register for Business Continuity, identify the scope of audits, and share the necessary documents and artefacts for audit readiness.• Keep track of the deliveries ready for internal/external audit.• Participate in the ISO meetings.• As the Service Delivery Manager, I am responsible for handling the Syngenta OOH account's daily operations, deliveries and the team members' roles and responsibilities.• Connect with the team members, address their issues, and resolve their concerns at the earliest. • Set goals and handhold the new joiners, discussing career growth, skill development, reassigning talents to an appropriate team/job role, and ensuring they reflect DXC's core values. • Review the progress of the team members and help them overcome any challenges, bringing out the best in them to deliver excellence. • Help the team maintain and improve SLAs. Show less

      • ISO Audit Lead and Service Delivery Manager

        Apr 2022 - now

      • Information Technology Team Lead

        Apr 2021 - Oct 2023

      • Major Incident Manager

        Sept 2012 - Oct 2023

  • Licenses & Certifications