Experience

• 

  Multnomah county library - st. johns

  Jan 2001 - Jul 2004

  Spanish bilingual library assistant

  Developed community outreach programs to connect the Latino population to library services: Spanish bilingual story times, parent night presentations, and Annual Día de los Niños children’s literacy event for over 900 participantsIncreased Spanish speaking patrons by 30%

• 

  Britannia international english

  Jul 2004 - Oct 2007

  Business english language teacher

  Created Business English language curriculum to achieve language fluency and coached intercultural communication techniques for professional advancement: Ernst & Young, IBM, Shell

• 

  Pearson elt usa

  Feb 2009 - Sept 2015

  Identify and initiate projects to meet company objectives across regions. Train new sales reps for efficient on-boarding. Conduct analysis of market needs and make recommendations to marketing and product development teams. Consultative selling of print and digital English language learning solutions for Higher Education and Adult Education ESL Programs. Manage a four state territory: Oregon, Washington, Hawaii and Alaska. Collaborate with Marketing, Sales Support and Editorial. Train sales reps to maximize productivity and sales. Achieved 100% + sales target.

  • Senior Sales Representative

    Sept 2014 - Sept 2015

  • Pearson ELT Sales Specialist

    Feb 2009 - Sept 2014
• 

  Pearson

  Sept 2015 - Feb 2017

  Interim regional sales manager

  Managed mid-west regional team of 5 Outside Sales RepresentativesDeveloped productive sales teams by identifying strengths, encouraging teamwork, and sharing best practices

• 

  National geographic learning elt

  Mar 2017 - now

  Drive engagement of English language learning digital products through support and training. Bringing the world to the classroom and the classroom to life!Dedicated to finding print & digital English language learning solutions that engage and deliver results to Adult and Higher Ed institutions in Oregon, Washington, Colorado and Nevada. Conduct online training sessions and digital onboarding to support effective utilization, customer satisfaction and secure renewals of online platforms.

  • ELT Regional Customer Success Manager

    Jun 2021 - now

  • Senior Sales Consultant

    Mar 2017 - Jun 2021