Ying Kit Man / 文英桀

Experience

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  Park Hyatt Beaver Creek Resort & Spa

  Dec 2011 - Mar 2012

  Park Hyatt Beaver Creek

  • Assisted customers by providing detailed information, resolving their complaints, and putting smiles on their faces• Reported any damage, maintenance problems, safety issues, and potential hazards to management, ensuring adherence to safety code procedures• Analyzed every room individually to ensure efficient cleanliness as per requirement.

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  JSA Recycling Group

  Jun 2013 - Jun 2014

  Import and Export Coordinator

  • Provided advice to clients, in a variety of industries, on import and export matters• Researched and wrote international trade practices• Formulated ideas and deliver possible trade savings opportunities• Managed key accounts, supervised and coordinated a team of 5 workers

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  EL JADE

  Dec 2015 - Feb 2019

  Business Strategy Manager

  • Leader of 40 employees, motivating them to achieve higher standards, mentoring and monitoring on daily basis. • Achieved 12% increase in 2018 sales versus 2017 sales.• Achieved 25% increase in 2018 client’s satisfaction versus 2017.• Reduced time spent on inventory by 20% by reorganizing physical storage of supplies• Directly responsible for acquiring new business opportunities in alignment with company’s business development goals.• Developed the ability to multi-task by prioritizing and managing my time and responsibilities. Developed team-working and leadership skills by recognizing my colleagues’ strengths and weaknesses. Show less

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  Viajes Pacífico / Grayline Peru

  Oct 2019 - Nov 2020

  Account Executive (Chinese Market)
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  Alsina Formwork

  Mar 2021 - Apr 2022

  Key Account Manager
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  EL JADE

  Jun 2022 - now

  Chief Executive Officer