Experience

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  Royal bank of scotland

  Mar 2008 - Feb 2017

  Avp ( lead ba )

  • Communicated business concepts and expected functional behavior to developers, QA and other stakeholders.• Promoted and led performance enhancement culture by actively coaching and mentoring direct reports.• Hired and managed employees to maximize productivity while training staff on best practices and protocols.• Was responsible for BA deliverables - Functional analysis, BRD, FRD, Walkthrough to stakeholders, UAT co-ordination

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  Credit suisse

  Feb 2017 - now

  Avp (lead ba) - product owner - it solution design - counterparty credit risk

  • Led 5-member business analyst team and guided them for best practices for BA deliverables.• Resolved issues and recommended actions based on production incidents.• Identified opportunities to improve business process flows and overall departmental productivity.• Directed technological improvements, reducing manual efforts and business bottlenecks.• Ran product backlog grooming call to define product vision, release scope and sprint goals• Coordinated UAT with various stakeholders including Credit officers, credit control, front office users. Show less