Santosh Kumar Pola

Experience

• 

  Mahindra Satyam

  Mar 2006 - Aug 2010

  Senior Software Engineer
• 

  Polaris Financial Technology Limited

  Aug 2010 - Mar 2013

  Team Lead

  As a lead and team member, I am responsible for • Leading a team of 5 members by monitoring and allocating the work.• Peer review of the work done by the team• Development and Enhancements to the application as requested by the Business • Creation of Technical Documentation and User Test Cases• Supporting post production issues• Involved in test plans, unit testing and code reviews • Worked with tools like Perforce, Sales force and PPM

• 

  Hitachi Consulting

  Apr 2013 - Jun 2013

  Senior Consultant
• 

  UnitedHealth Group

  Jun 2013 - Mar 2017

  Project Lead

  As a Project Lead, I am responsible for below activities: • Handling of 10+ team by allocation of the work and providing the solutions to the team members• Review of the work done by the team in FD/TD and Test Plans• Providing the estimates for the Work Orders and Major Enhancements• Co-ordination of monthly releases from offshore• Engagement and ensuring metrics related to SLA/Productivity/Influx/Availability are in GREEN• Responsible for generating and sending the Weekly/Monthly Reports/Engagement Health Reports to Service Manager/Service Coordinator• Supporting the application in peak season • Onshore-Offshore Co-ordination and cross teams Co-ordination with inter dependent applications• Engaged in Resource Management (Hiring/Appraisals/1-0-1/Time sheet/Leave Management/Relieving etc.,)• Coordinating the ADG REF’s which involves in smooth KT transfer of all the phases of the projects implemented by ADG(DEV) to SS&MO• Active participation in External and Campus hiring• Handling war rooms - Identifying the issue and engaging teams related to the issue and sending executive communication to the stake holders• Engaging team in team exercises every quarter to maintain Work Life balance.• Involved in QMS documents and Internal Audits Show less

• 

  NTT DATA GLOBAL DELIVERY SERVICES PRIVATE LIMITED

  Jul 2017 - Jun 2023

  ERP Senior Specialist
• 

  Hitachi Vantara

  Jun 2023 - Dec 2023

  Project Manager

  • Provide day-to-day direction to Project Resources.• Manage project planning and execution.• Communicating the project status to Client every week by presenting the Weekly Summary Report with details like Achievements, Planned Activities and Risk/Open Items.• Work closely with QPE (Quality Process Excellence) team to ensure the project Financials are in agreed budget and review with leaders.• Reviewing and identifying resourcing requirements and liaising with Oracle practice management to ensure resources are available.• Identify Risks, Issues, Actions and Decisions and apply appropriate management, mitigation and controls and review with client in regular intervals.• Served as the first point of contact for Customers and Offshore team. Show less

• 

  BONbLOC

  May 2024 - now

  Architect