Jonathan Durden

Experience

• 

  Liberty University

  Apr 2012 - Mar 2014

  System Administrator

  Liberty University (2012-2013)Network Operations - Apprentice (2012) Actively work with Service-Now (ITLv3 Framework) triaging tickets, opening incidents and changes, and generating reportsMulti-tasking in a high stress environment as multiple issues occur at onceAssist NOC personnel and Systems Administration with deployments, system changes and ongoing projects and tasks Systems Administrator (2013 - 2014) Deploy, monitor, and maintain all University system, network, and database operations spanning across multiple datacenters running various distributions of Linux and Microsoft Windows Server. Troubleshoot and escalate problems as necessary among the teamIdentify problematic servers/applications and develop a plan to fix or replaceResolve incident tickets within predefined SLAsManage VMWare ESXi (Dell Blades and Cisco UCS) and Red Hat Satellite ServerEvaluate needs and make recommendations on enterprise wide problems and solutions Show less

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  Allianz Technology

  Mar 2014 - Jul 2022

  Actively manage ESXI hosts, CentOS, Windows Servers, GPO, and Active Directory. Update operating systems across domains, and manage the applications that reside on them. ImageNow, PeopleSoft, ServiceDesk +, P-Sync (AD Lockout Tool), Event Log Analyzer, and QAS. Actively work with the Ecommerce and PeopleSoft Developers to release projects, and patch applications.

  • Cloud Engineer

    Mar 2021 - Jul 2022

  • System Administrator

    Mar 2014 - Mar 2021
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  Federal Reserve Bank of Philadelphia

  Jun 2022 - now

  EUS Engineer I