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Charles Cardon

Charles Cardon

Customer Service Representative

Followers of Charles Cardon355 followers
location of Charles CardonSalt Lake City Metropolitan Area

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  • Timeline

  • About me

    Product Analyst II

  • Education

    • Eastern Michigan University

      2017 - 2017

      Activities and Societies: Member of Sigma Alpha Lambda National Honor Society. Summa Cum Laude Took the time to study and learn Japanese.

    • Brigham Young University - Hawaii

      2017 - 2021
      Bachelor of Science - BS Business Supply Chain, Operations, and Analytics & Business Economics

      Activities and Societies: President of Economics Club and Member of BYU Management Society

    • Boston University

      2023 - 2024
      Master of Science - MS Applied Business Analytics

    • Brigham Young University - Hawaii

      2017 - 2021
      Bachelor of Science Supply Chain, Operations and Analytics; Economics, Japanese, IT

      Activities and Societies: - President/Treasurer of Economics. - Member of Business Management Society (work with and present guests outside of the states). - Cum Laude Studied and practiced Business Leadership, Managerial/Financial Accounting, Business Communication, Marketing, Information Technology, Micro-Economics, Macro-Economics. HTML, and Python.

  • Experience

    • Busch's Fresh Food Market

      Oct 2016 - Jul 2017
      Customer Service Representative

      Learned principles of communication as well as team work. Served 100+ customers per day and accommodate to people’s needs. Able to build strong relationships with employees of various backgrounds.Stocked 34 boxes per hour for grocery and dairy departments.

    • Polynesian Cultural Center

      Sept 2017 - Sept 2018
      Japanese Tour Guide

      Lead a group of 100+ Japanese high school students around BYU-H campus and Polynesian Culture Center. Strengthen leadership communication skills.Utilized time management while under imminent deadlines.

    • Coral Kingdom

      Jan 2019 - Apr 2019
      Project Manager/Consulting (Intern)

      Manage task assignments, deliverable, modifications, and deadlines; identify and track project objectives and progress Created a website and two social media platforms to increase sales and reach 2000+ customersAttracted approx. 500 people on Facebook within 10 days by spending less than $15

    • Polynesian Culture Center Warehouse

      Jan 2020 - Apr 2020
      Consultant Process Analyst (Intern)

      Detect workflow problems and escalate/address issues accordingly. Resolve escalated service issues as quickly as possibleReview procedures and make ongoing recommendations to improve efficiency and productivity of the departmentEradicate variances in motion, transportation, and over-processing activities

    • Brigham Young University - Hawaii

      Oct 2020 - Apr 2021
      Data Analyst and Technical Specialist

      Analyzed school organizations containing 4,000+ students and created presentations for the university presidentCreated a process for onboarding for new organizationsOrganized unstructured and structured data to meet project requirements

    • The Church of Jesus Christ of Latter-day Saints

      Jun 2021 - Oct 2021
      IT Analyst

      Gathered and manipulated raw data to analyze and present to better understand the accuracy of a projectAssisted projects by utilizing Microsoft Dynamics 365 to help organize dataHelped Information and Communications Systems department look for solutions in the organization’s supply chain

    • US Army Reserve

      Oct 2021 - now
      Information Technology Specialist

      Maintained and troubleshot network devices including switches, routers, and firewallsPerformed troubleshooting and resolved complex problems independentlyConfigured security within networks and analyzed any discrepanciesTrained others with operating switches, routers, and computers

    • Cerva, Browning, Quinn & Co.

      Jun 2022 - Jun 2023
      Benefits Analyst

    • America First Credit Union

      Jun 2023 - now
      Product Analyst II

  • Licenses & Certifications

  • Volunteer Experience

    • Volunteer

      Issued by The Church of Jesus Christ of Latter-day Saints on May 2015
      The Church of Jesus Christ of Latter-day SaintsAssociated with Charles Cardon