Marcus Davis

Commerical Cleaner

182 followers

Hamilton, Waikato, New Zealand

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Timeline
About me
Looking for new opportunity
Education
- Wintec - Waikato Institute of Technology
  2016 - 2019
  New Zealand Diploma in Information Technology Technical Support(Level 5) Information Technology Graduated 🎓
  Diploma in Information Technology Technical Support(Level 5).
- Wintec - Waikato Institute of Technology
  2013 - 2013
  National Certificate in Computing Level 3 Information Technology
  In 2013 I passed National Certificate in Computing Level 3.
- Wintec - Waikato Institute of Technology
  2014 - 2014
  New Zealand Certificate in Retail Level 2 Retail Management
Experience
- Quest on Ward - Hamilton NZ
  May 2013 - Apr 2016
  Commerical Cleaner
  General house keeping and room servicing.
- Waikato Office Products Depot
  May 2014 - Nov 2014
  Internship Trainee
  Stock controlProcessing inwards and out bound goodsPicking/ assembling orders
- Warehouse Stationery
  May 2015 - Nov 2015
  Trainee
  Stocking shelves and displaysMeeting & greeting customers
- Davis Computer Repairs
  May 2019 - Mar 2022
  Company Owner and Certified Computer Technician
- Spark New Zealand
  Mar 2022 - Apr 2022
  Service Desk Analyst
  Working as a team to ensure service levels are met and maintainedManage and resolve service desk tickets in a timely mannerProviding exceptional customer service to business and individual customersEscalation of any issues to management that are complex or sensitiveActive DirectoryO365 provisioningExchange Server
- Bridged IT Services Limited
  May 2022 - Sept 2022
  Service Desk Technician
  Working as a team to ensure service levels are met and maintainedManage and resolve service desk tickets in a timely mannerProviding exceptional customer service to business and individual customersEscalation of any issues to management that are complex or sensitive
- TOMRA Food
  Oct 2022 - Dec 2022
  IT Support Specialist
  Technical Support level 1 to level 2Responding to ticketsApplications SupportBoardroom conferencing hardware supportI.T Stocks TakeActive DirectoryDoor Key Fob provisioningOffice 365/SharepointRemote SupportImaging LaptopsInstalling ApplicationsOn Site Support for staffs
- TOMRA
  May 2023 - Jan 2024
  IT Support Specialist
Licenses & Certifications
- IT Professionals NZ Membership no: NZ180381
  IT Professional New Zealand
- National Certificate in Computing Level 3
  Wintec
- Registered Information Technology Professional (RITP)
  Information Technology Profressional New Zealand
- Introduction to Cybersecurity
  Cisco
  Aug 2020
  View certificate
- Introduction to Packet Tracer
  Cisco
  Jan 2020
  View certificate
- New Zealand Certificate in Information Technology (Level 5)
  Wintec
  Mar 2018
- Networking Essentials
  Cisco
  Mar 2022
  View certificate
- Introduction to IoT
  Cisco
  Jan 2020
  View certificate