Marrick S.

Experience

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  Lowe's Companies, Inc.

  May 2015 - Aug 2015

  Cashier/Sales Associate

  • Managing register, rang up 30+ customers per hour (many orders of $1000) and ensured 100% accurate nightly register count-out and balance.• Identified missing prices, informed customer of sales and coupons not noticed by customers. • Promoted customer loyalty plans (ex: extended protection, replacement parts) • Identified customer specific needs and guided them toward related product.

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  Independent Record Pressing

  Jun 2016 - Aug 2016

  Warehouse Associate

  • Working in fast paced environment with no room for error, shipped and received products (i.e., assemble order, pack, ship, resupply needed materials) Addressed customers inquiries and maintained records, entering inventory details into factory information systems.

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  Montclair State University

  Aug 2017 - May 2018

  • Assist in athletic events that take place on Montclair State University’s campus (including postseason events) • Coordinate and interact with opposing teams and officials’ for assigned sports. • Assist in the set-up and tear down of athletic venues for all events. • Provide strategies that will improve the overall performance of the department. • Managed social media responsibilities with a team of associates and connected with students and fans via Snapchat, Twitter, Instagram and Facebook Show less

  • Panzer Fitness Center Front Desk Assistant

    Sept 2017 - May 2018

  • Montclair State Athletic Event Operations Associate

    Aug 2017 - May 2018
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  Philadelphia Union

  Jun 2018 - Nov 2019

  Retail Sales Specialist

  • Maximize awareness and sales of company's products • Assist 150-200 customers/day by responding about different fan accessories/gear• Helped improve team merchandising capita between the 2018 and 2019 seasons • Generated an average of $43,550 in merchandising sales during the 2019 Season• Organized and detailed team store, inventory and labeled products

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  New York Red Bulls

  Feb 2019 - Jun 2021

  • Use Archtics Ticketmaster ticketing system, to sell tickets and provide exceptional customer service. • Accurately accept and apply payment to relevant orders and distribute proper change. • Assist customers at the Box Office Will Call windows and resolve any issues or problems. • Answer questions regarding events, tickets, and schedules. • Maintain a secure working environment for cash and tickets. • Welcome and host visitors before, during, and after the game • Actively engage with all guests and anticipate their needs including providing direction and promotional materials • Manage necessary crowd control throughout the exhibits • Assist with game day operations that include various roles for each match• Coordinate the movement of pre-game groups: escorting to/from stadium entry points and field as necessary• Execute and assist with on-field promotions during halftime and post-game when applicable • Coordinate the execution of sponsorship activations in and around Red Bull Arena• Assist with large scale events as needed outside of normal game day responsibilities

  • Box Office Representative

    Feb 2020 - Jun 2021

  • Fan Ambassador

    Feb 2019 - Feb 2020

  • Game Day Operations

    Feb 2019 - Feb 2020
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  AAA

  Mar 2019 - Jan 2021

  Travel Sales Consultant

  • Accumulate 30-40 outbound/inbound calls per day from customers pertaining to traveling inquiries • Utilize software like CRM, Apollo, Travelport, Microsoft Word/Excel to solve cases and potential sales • Generate $24,000-$32,000+ in sales per month between booking vacation packages, hotel, car rental, rail and air travel • Process and interpret travel documents/relevant information for members purchasing travel products with AAA and inform them of governmental requirements • Promote Best Western, Hertz, Dollar, Thrifty and Allianz Global Insurance as best products Show less

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  New York Jets

  Jul 2019 - Jul 2021

  Consumer Sales and Service Intern

  • Assist with day-to-day Jets Rewards program operations, including the management of the Jets Rewards portal• Support efforts to collect, analyze, and develop recommendations based on Jets Rewards data• Work with vendor software to troubleshoot and resolve issues, as needed• Support Jets Rewards item/experience fulfillment• Aide 400+ consumers per game day pertaining to mobile issues, ticketing and ticket sales

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  Jenair Vision

  Apr 2020 - Dec 2020

  Digital Media Associate
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  Rush Street Interactive

  Dec 2020 - now

  • Lead Player Support Agent

    Jan 2022 - now

  • Player Support Agent

    Dec 2020 - Jan 2022