Caroline Andrade

Caroline Andrade

Project Manager

Followers of Caroline Andrade3000 followers
location of Caroline AndradeRio de Janeiro, Rio de Janeiro, Brazil

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  • Timeline

  • About me

    Product @ Globoplay

  • Education

    • Universidade Federal do Rio de Janeiro

      2014 - 2019
      Engenharia Química

      Incompleto

    • MBA SEDA Executive Education

      2020 - 2020
      Customer Success Leader
    • BBI - Business Behavior Institute

      2021 - 2023
      Product Manager
  • Experience

    • Fluxo Consultoria

      Jan 2016 - Jul 2017
      Project Manager

      At Fluxo Consultoria, I led a project about good manufacturing practices related to Chemical Engineering and I managed the STAFF at one of their big events, Fluxo Engineering Week. There I prepared documents such as roadmaps and risk analyses.

    • Jovens Gênios

      Jan 2019 - Mar 2022

      Doubled the users’ engagement by redesigning Jovens Gênios’ ("Young Geniuses") app; - Responsible for the Educators Platform product (B2B)- Led the National Olympics project, the main revenue-raising event in 2021;- Built from MVP to Go-To-Marketing Gamified Teacher Training (B2C product);- Used Scrum, Double Diamond, OKRs as methodologies to standardize documentation and backlog processes in the product area;- Conducted Discovery dynamics, made use of the Cypher database language and HEART metrics to monitor and validate hypotheses;- Analyzed releases in tools: Amplitude, Hotjar, and Sprig;- Prepared, with the board of directors and the advisory board, the Strategic Map of Indicators for 2021 and 2022. Exibir menos Jovens Gênios is an edtech that sells engaging and smart teaching-learning solutions to schools (B2B).We bring the universe of games to playful and interesting learning for basic education students.Transformamos a educação por meio da tecnologia e da Inteligência Artificial (IA)Jovens Gênios (“Young Geniuses”) is a gamified and automated learning platform with intelligent adaptive teaching. It uses AI algorithms to customize learning paths so that students evolve over time with experiences that adapt to their level of proficiency in each topic of every subject.For educators, it offers learning data in easy-to-read, interactive dashboards, offering a new way of evaluating students’ learning. Exibir menos

      • Product Manager | Founding Team

        Jan 2021 - Mar 2022
      • Head of Customer Success

        Jan 2019 - Jan 2021
      • Founding Team

        Jan 2019 - Jan 2019
    • Gabriel

      Jan 2022 - Nov 2022
      Group Product Manager

      Gabriel is a scale-up that installs security cameras at private properties, focusing on public spaces. By connecting the cameras, the company creates Protection Areas to mitigate street violence, understand the details of crimes, and help the authorities to solve crimes. Responsible for the relaunch of the app for Protection Service for Residents and Building Managers.In 6 months, the number of registered users increased 14 times (from 350 to over 5k).There, I have: - Answered directly to the CEO and led 2 Product Owners;- Been responsible for strategy, redesign, and increase of the app's value proposition;- Planned press releases, speeches, and launch communication for customers;- Performed approach tests along with the Customer Success team. Exibir menos

    • AutoForce

      Jan 2023 - Nov 2023
      Product Manager

      Responsible for “Autódromo”, a marketing CMS for car dealerships and assemblers whose main objective is to deliver lead qualification journeys through websites and e-commerces. In 3 months, I decreased the support tickets for this product by 25%. Besides, I'm co-responsible for this product's evolution. It will be a headless CMS for enterprise clients.

    • Globo

      Nov 2023 - now
      Product Manager
  • Licenses & Certifications

    • Imersão para Líderes de Produto

      Produtos Incríveis
      Feb 2022
    • MasterClass: Customer Discovery em Dual-Track

      Mergo User Experience
      Nov 2021
    • Liderança na Prática 32h

      Fundação Estudar
      Dec 2019
    • Customer Success Leader

      MBA SEDA Executive Education
      Jul 2020
    • Mentoria PM Pro

      Fillipe Tardelli School
      Oct 2022
    • Customer Success Intensive

      CS Academy
      Jun 2020
    • Product Leadership

      How Bootcamps
      Jul 2023
      View certificate certificate
    • Imersão Scool - Escola de Encantamento

      Stone
      Jan 2020
    • Transtorno Criativo - Evolua seu processo criativo e transforme sua maneira de pensar

      Camaleoni
      Sept 2021
  • Honors & Awards

    • Awarded to Caroline Andrade
      Um dos 12 profissionais que estão levando a educação a outro nível no Brasil Forbes August 1, 2020 Entrevistada pela Forbeshttps://www.forbes.com.br/forbes-insider/2020/08/especial-inovadores-negros-12-profissionais-que-estao-levando-a-educacao-a-outro-nivel-no-brasil/#foto5
    • Awarded to Caroline Andrade
      Melhor Staff na XIV Semana Fluxo - Apr 2017 Com expectativa de público de mais de 3000 congressistas e apoio de grandes empresas, participei de sessões de ideação e recepcionei congressistas e palestrantes.
    • Awarded to Caroline Andrade
      1° lugar no Desafio ChefClub - Apr 2016 Escolhida por desenvolver e apresentar a melhor solução criativa e viável para os principais problemas da empresa.