Amanda Columbus

Experience

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  BMO Financial Group

  May 2013 - Aug 2016

  - Advise client's regarding investment needs, cash flow management and payment integration regarding a client's entire financial portfolio - Respond to client inquiries regarding a variety of financial products accurately and efficiently while consistently defining great customer experiences- Maintain strict compliance and security guidelines and procedures to ensure maximum security throughout a variety of transactions - Help client’s make informed banking decisions and help provide advice for future financial planning needs- Help client’s take the complexity out of banking by simplifying and advising them through financial processes Show less

  • Mortgage Renewal Specialist

    Mar 2016 - Aug 2016

  • Commercial Services Specialist

    May 2013 - Mar 2016
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  Best Buy Canada

  Nov 2016 - Dec 2017

  - Matched customers unique needs with relevant products and services - Met and exceeded their customer service expectations while driving sales numbers - Ensured timely delivery of orders, reservations, phone calls & messages- Managed customer’s expectations regarding service to their units, installations and deliveries - Ensured great client experiences every transaction, while meeting regular sales targets for services - Processed exchanges and returns based on client needs - Received and processed incoming customer orders and answered client inquiries in person and via telephone

  • Connected Solutions Associate

    Jun 2017 - Dec 2017

  • Customer Service Representative

    Nov 2016 - Jun 2017
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  Global Growth Assets Inc.

  Dec 2017 - Mar 2020

  Executive Assistant

  - Provide support for the Executive Vice President and Chief Executive Officer by preparing meeting materials, providing IT support, as well as a variety of administrative duties including calendar management, travel planning, event planning and documentation.- Take and administer meeting minutes, action items and agendas - Liaise with vendors to maintain third party service agreements for changing business needs

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  CleanRiver Recycling Solutions

  Mar 2020 - now

  Executive Assistant & Office Manager

  - Provide administrative support for the Chief Executive Officer, President, and Director of Human Resources and Technology- Coordinate meetings, travel and reconciliations on behalf of executives - Create presentations, research, and provide general assistance with the execution of the senior leadership team's initiatives and projects- Attend meetings and maintain minutes, ensuring the timely turnaround of action items and deliverables- Actively participate in the Health and Safety Committee, managing deliverables and ensuring adherence to policy enhancements including those Covid-19 related - Assist with the deployment and coordination of IT resources- Manage the office and related vendor relationships including cleaning, Property management, security, etc. Show less