
Darlene Diaz-Roth
Office Manager/Executive Assistant

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About me
Office Manager at Citizens Options Unlimited
Education

Farmingdale State College
2020 - 2022Bachelor of Science in Professional Communications SeniorActivities and Societies: • Graduated Cum Laude • Full-Time Dean's List for Fall 2020 Semester • Full-Time Dean's List for Spring 2021 Semester • Full-Time Dean's List for Fall 2021 Semester • Full-Time Dean's List for Spring 2022 Semester Classes: Grant Writing, Accounting I, Accounting II, Business Organization & Management, Computers in Business – Excel, PowerPoint, and Access, Interpersonal Communications, Communications in Business, Social Media Management

Nassau Community College
2018 - 2020Associate's Degree Associate in Arts Degree in Liberal Arts & Sciences-Humanities & Social Science Cumulative GPA: 3.85Activities and Societies: • Graduated Magna Cum Laude • Omicron Sigma Chapter of Phi Theta Kappa, an International Honor Society • Full-Time Dean's List for Fall 2019 and Spring 2020 Semesters • Piece“ Drift” accepted for publication in Luna 2020 literary student magazine

Stony Brook University Graduate School
2022 - 2024Master of Science - MS Human Resources Management and Services
Experience

U.S. Window Factory, Inc.
Apr 1998 - Feb 2003Office Manager/Executive AssistantDevised and lead new hire training that significantly improved sales and customer service teams’ product knowledge, viable leads and closing ratios in an extremely competitive market. Maintained calendar, arranged for company travel and compiled expense reports. Created and implemented customer survey questionnaires and recommendation incentive program that increased company’s gross sales revenue. Managed operations during President’s travel including seasonal absences.

Dachs, Stanisci & Sauer Esqs.
Jan 2003 - Jan 2005PARALEGALAdministrative responsibilities included legal correspondence and documentation related to personal injury, medical malpractice and insurance law. Greeting clients, time billing and maintaining a 14-line switchboard.

Bragoli & Associates, P.C.
Jan 2005 - Jan 2011ParalegalSpecialization in a seventy (70) personal injury case load, client intake and interviews, entered case information into SAGA, conducted telephone and inter-office recorded statements with insurance companies, preparation of settlement packages, the compiling of medical records and investigative materials.

Sanders, Sanders, Block, Woycik, Viener, et. al.
Sept 2011 - Aug 2012Litigation ParalegalManaged all administrative tasks for two (2) senior partners, composed and revised legal documents which included arbitration and mediation packages, as well as answering direct attorney phone lines and acted as a liaison between clients and attorneys

Joseph, Terracciano & Lynam
Aug 2012 - Sept 2014CALENDAR CLERK/PARALEGALMonitoring cases via E-Courts; arranging attorneys' daily calendar assignments and arranging per diem coverage as needed; drafting correspondence to adversaries and courts; pleadings; discovery and assistance with miscellaneous projects and assignments on an as needed basis.

The Harrison Law Group, P.C
Sept 2014 - Feb 2019Senior Litigation ParalegalDrafting pleadings and verified bills of particulars; participation in formulation of discovery plans with attorneys; drafting discovery requests such as requests for production, interrogatories, requests for copies and requests for admissions; requests for judicial intervention; stipulations; responses to court orders; drafting correspondence to clients and client communication, as well as other additional duties as needed and electronic filing.

McBride Consulting & Business Development Group
Oct 2019 - Nov 2020Executive DirectorC-level executive support to President/CEO. Managed President/CEO’s executive calendar which entailed prioritization, detecting conflicts, and commitment confirmations. Served as a gatekeeper by prioritizing emails and critical matters. Composed contract proposals and extension renewals. Bookkeeping which consisted of Accounts Payables, Accounts Receivables, and monthly billing. Registration and periodic lobbying reporting with New York State, New York City, as well as Nassau and Suffolk Counties, within specified filing dates. Creating spreadsheets for lobbying and client related data. Show less

AHRC Nassau
Jun 2021 - Sept 2021Human Resources RecruiterCoordinates with assigned Sr. Talent Acquisition Specialist to acquire the best candidates for current and future vacancies with an end goal of retaining high quality talent and onboarding. Implementing best in class practices to drive the talent acquisition strategy, through marketing tools and sourcing of the internal talent pool and utilizing optimal sourcing networks for external candidates. Assisting with other priority job vacancy needs and responsible for the documentation and onboarding of new hires. Assisting with other related HR projects as needed. Show less

Citizens Options Unlimited
Sept 2021 - nowOffice ManagerProvides high-level administrative support to the Vice President and Director of Residential Services, managing calendar scheduling, meeting coordination, and departmental record-keeping. Oversees tuition and vacation processing and tracking, ensuring accuracy and compliance with agency policies. Maintains financial databases, oversees banking authorizations, and ensures timely payroll batch approvals. Manages event planning and booking for program activities, ensuring smooth execution. Tracks and processes agency reimbursements while notifying management of available trusts and personal allowances for individuals. Monitors emails, communicates critical updates, and facilitates background clearances for new hires to ensure compliance with hiring protocols. Serves as a liaison for program personnel coordination, fostering effective inter-agency communication. Tracks and executes corrective action plans and compliance reports, including weekly COVID-19 survey reporting for New York State.In collaboration with the Foundation Director and program directors, leads fundraising allocation meetings to ensure the effective distribution and utilization of funds. Conducts financial discussions to track restricted funds, clarify budgetary guidelines, and align financial resources with program needs. Facilitates cross-functional discussions to enhance transparency, ensure compliance with funding parameters, and optimize community program initiatives in alignment with organizational objectives. Active member of the DEI and DEI Sub-committees, contributing to initiatives that promote diversity, equity, and inclusion. Show less

AHRC Nassau
Sept 2024 - nowQuality Assurance Investigator/CoordinatorConducts thorough investigations of incidents, prepares comprehensive reports, and ensures adherence to agency policies and OPWDD regulations. Upholds the highest standards of quality care for individuals receiving services by ensuring compliance with all governing policies, procedures, and regulatory requirements.
Licenses & Certifications

Notary Public Commission
Secretary of StateAug 2019
Honors & Awards
- Awarded to Darlene Diaz-RothFull-Time Dean's List for Spring 2022 Semester - May 2022
- Awarded to Darlene Diaz-RothGraduated Cum Laude Farmingdale State College 2022
- Awarded to Darlene Diaz-RothFull-Time Dean's List for Spring 2021 Semester - 2021
- Awarded to Darlene Diaz-RothFull-Time Dean's List for Fall 2020 Semester - 2020
- Awarded to Darlene Diaz-RothFull-Time Dean's List for Spring 2020 Semester - 2020
- Awarded to Darlene Diaz-RothInduction into the Omicron Sigma Chapter of Phi Theta Kappa, an International Honor Society Omicron Sigma Chapter of Phi Theta Kappa Apr 2019
- Awarded to Darlene Diaz-RothFull-Time Dean's List for Fall 2019 Semester - 2019
- Awarded to Darlene Diaz-RothGraduated Magna Cum Laude Nassau Community College
Volunteer Experience
Respite Provider
Issued by Citizens Options Unlimited on May 2021
Associated with Darlene Diaz-Roth
Languages
- spSpanish
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