Liz Ackerman

Experience

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  Harvey World Travel

  Apr 1997 - Jun 2000

  Managing Director/Sales and Marketing Director

  • Manage a compliment of 12 staff (Pretoria only)• Manage Cash flow/ Debtors/Creditors• Monitor and negotiate corporate contracts with Harvey World• Weekly updates to CEO on operations and back office• Called on all corporate clients• Negotiate corporate details for Corporate clients (Airlines, Hotels and Car Rental)• Weekly updates to CEO on new market trends• Weekly updates to CEO on new clients and calls for the week to existing clients• Tenders• Educational for corporate clients PA’s• Monthly financial ‘s to CEO• Quarterly forecasts• Consultants Turnover and arrange incentives• (Had a very hands on CEO, so he was on top of most things) Show less

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  City Lodge Hotel Group

  Jul 2001 - Sept 2002

  Personal Assistant

  • Minutes meeting via Dictaphone• Arrange telecom conferences• Arrange board lunches• Did all MD travel arrangements (car and flights)

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  KOMPASS TOURISM INTERNATIONAL

  Jul 2002 - Mar 2006

  General Manager

  • Opened new office in Cape Town – Getting premises to arranging lines to Galileo set up• Managed office• Petty Cash• Did all travel in the office from leisure to corporate travel International and domestic travel.

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  Flight Specials

  Jun 2006 - Apr 2008

  Branch Manager

  • Dealt with walk in’s as we were based in a shopping mall.• Did all travel Domestic to International, hotels, cars, tour packages, insurance.• Arrange a travel awareness day for the Garden Route ( Huge success) • Had most tour operators on the day and had a fantastic work shop for the general public.

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  Duma Travel

  Jun 2008 - now

  Branch Manager

  Manage a Team of 14 Staff Daily reports to Management. Monthly reports to Senior Management Deal with all complaints written and verbal Deal with clients directly if team unable to manage Petty Cash Daily admin with regards to hotel payments Reconcile daily Amex Card/Enett Payments Recruit and Interview new Staff Training of new staff Monitor staff on all levels on afterhours (Roster) Monitor sick and annual leave Client Reports for the KAM’s Refunds of air tickets Updating the Afterhours Operations Manual KPA’s Update Galileo profiles were needed Report Directly to Senior Management Show less