Experience

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  Mgm

  May 2003 - Jan 2005

  Operations - direct distribution specialist

  Responsibilities:• Point person for MGM Operations team of grocery accounts; coordinating with Vendor Management Inventory team, Sales Planning and Forecasting team, Materials Management team, and MGM business partners on all shipments of new releases, promotions, and replenishment products.• Assisted with the development and testing of new system (SAP) functions and features; documented current processes and procedures as process improvements are developed.Key Results:. Onboarded first key account national grocery chain through inventory systems. Show less

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  D3publisher of america, inc.

  Jul 2005 - Nov 2007

  Sales operations manager

  Responsibilities:• Managed distribution and manufacturing for video game publisher of console product for Microsoft, Nintendo, andSONY.• Oversaw Sales Support team who coordinated order processing and product shipments for all major retail chains.• Successfully project managed Microsoft Great Plains software implementation on time and within budget.Key Results:. Project manager for implementation of the company’s first financial systems, Microsoft Great Plains and E-Bridge EDI. Show less

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  Emi music marketing

  Mar 2008 - Dec 2010

  Finance - digital reporting manager

  Responsibilities:• Served as the Manager within the finance team for the processing of sales for EMI Music digital products sold through contractual internet partners.• Liaised with EMI digital third-party partners to ensure content standards and sales were met with the royalty systems.• Project manager for the implementation of new partners and products to ensure the needs of core internal teams such asBusiness Development, Sales, IT, Royalties, and Supply Chain were met.Key Results:. Managed transition of EMI Music processes to an outsourced company, including the training of an offshore team.. Reconciled a system financial processing issue, proving a balance of 1.5 million dollars due from one of the largest digital music distribution companies in the world.. Developed system enhancements to resolve issues seen between SAP and JDE system data transfer, as related to digital sales. Show less

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  Universal music group

  Dec 2010 - Aug 2011

  Finance manager

  Responsibilities:• Manager of financial sales reporting for digital music products that included audio and video downloads, mobile products, and subscription services.• Month end reconciliation of financials which included posting to the general ledger, allocations of revenue, and reporting sales to internal record labels.Key Results:. Completed analysis that uncovered partners were paying against incorrect pricing, due to the processes of how metadata was being delivered in systems. . Developed processes for system revenue entries against digital partner reporting that UMGD had been unable to process due to pricing complexities. Show less

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  Counterpoint systems - a vistex company

  Mar 2012 - Jul 2012

  Client services - application consultant

  Responsibilities:• Manager of a licensing software system that processed financial royalties for a Licensee, Licensor, or Agency based on sales.• Monitored client Licensing systems to ensure AR/AP are accurately paid through contract rights and royalty rates.• Point person for implementations of the licensing software application; assisting in installation and training to the client.• Maintained client budgeted hours per contractual agreements while ensuring additional support and system enhancements were billed accordingly.• Worked with clients to document issues with software and communicated internally client's business needs for resolution.• Analyzed client business to determine application fit, customizations, and data integration requirements.Key Results:. Involved in the management of Counterpoint Systems’ first client installation of their new License Mastro software.. Assisted in forecasting hours against client implementation projects that were utilized in sales negotiations. Show less

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  Hollywood software

  Aug 2013 - Oct 2015

  Client services - client integration manager

  Responsibilities:• Managed client relationships for the Exhibitor Management System (EMS) product used by cinema leaders. • Point person for client product support issues and system change request items. • Created documentation for client understanding of system functionalities. • Analyzed and documented client change request items, resulting in sales orders of work.• Assisted the sales process by delivering system demonstrations for potential new client opportunities.Key Results:. Participated in the implementation of Hollywood Software’s Exhibitor Management System (EMS) for the largest national cinema chain in the U.S. to ensure they meet their 2014 implementation date.. Assisted in the first conversion one of Hollywood Software’s studio clients from their version 2.0 Theatrical Distribution System (TDS) software to a new released version 3.0. Show less

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  Fadel

  Oct 2015 - May 2022

  Responsibilities: • FADEL Services of Rights Cloud product, a single “rights” source for talent, agreements and assets designed to deliver advertising content governance and smart insights.

  • Customer Success Operations Manager

    May 2020 - May 2022

  • Sr. Business Analyst

    Oct 2015 - May 2020
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  Xr extreme reach

  May 2022 - Jul 2023

  • Product Owner, Global Rights Management

    Dec 2022 - Jul 2023

  • Business Analyst

    May 2022 - Dec 2022
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  Mediagenix on-demand

  Aug 2023 - now

  Technical account manager