
Kate Kendall Cert CII
Benefits Assesment Officer

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About me
Healthcare Team Manager at Mercer Marsh Benefits
Education

Bournemouth and Poole College of Further Education
1990 - 1992A Level
Twynham Comprehensive School
1985 - 1990
Experience

Department of Work and Pensions
Oct 1999 - Jul 2001Benefits Assesment OfficerAssessment and administration of Income Support claims.

Christchurch Borough Council
Jul 2001 - Jul 2007Benefits Assessment OfficerAssessment and administration of Housing and Council Tax Benefit claims.

Jelf
Jul 2007 - nowAdministration and renewal of SME PMI, Dental, Travel, EAP and Cash Plan policies.Overseeing the complete renewal process and managing membership changes, invoicing and client issues throughout the policy year. Administration and renewal of SME PMI, Dental, Travel, EAP and Cash Plan policies.Overseeing the complete renewal process and managing membership changes, invoicing and client issues throughout the policy year.
Senior Client Services Co-ordinator
Dec 2015 - nowTraining Consultant (Interim)
Mar 2019 - Jul 2020Client Services Co-ordinator
Jul 2007 - Dec 2015

Mercer Marsh Benefits
Feb 2020 - nowSenior Client Services Coordinator / Interim Trainer
Dec 2015 - nowInterim SME Team Manager
Feb 2020 - Feb 2021

Mercer UK
Feb 2021 - nowHealthcare Team Manager
Licenses & Certifications

IF1 - Insurance, Legal and Regulatory
Chartered Insurance InstituteNov 2018
IF7 - Healthcare Insurance Products
Chartered Insurance Institute
Cert CII
Chartered Insurance InstituteNov 2018
IF9 - Excellence in Customer Service
Chartered Insurance Institute
Volunteer Experience
Retail Volunteer
Issued by British Heart Foundation on Jan 2000
Associated with Kate Kendall Cert CIIRetail Volunteer
Issued by Tenovus Cancer Care on Jan 2005
Associated with Kate Kendall Cert CII
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