Experience

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  Riprox solutions private limited

  Jun 2011 - Jun 2013

  Assistant system administrator

  * Leading the upkeep, configuration, and reliable operation of computer systems used for medical transcriptions and banking operations * Spearheading the interactions with State bank of India to enable systematic generation and delivery of monthly reports and accounting sheets* Installing and maintaining computer components and software for downloading voice files, troubleshooting and training medical transcriptions to use these tools and software

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  Axis bank

  Sept 2015 - May 2018

  Assistant manager

  * Enabling systematic retail banking transactions for more than 5000+ monthly customers * Managing 1000s of customer current, savings, fixed deposits, recurring deposits, term deposits, debit and credit card interactions providing excellent customer service* Assisting with teller operations such as issuing demand drafts, pass books, cheque books, financial withdrawal & deposits and NEFT/RTGS transactions * Cross-selling of mutual funds, life insurance policies, assisting with personal and home loan products and forex transactions Show less

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  Hdfc bank

  May 2018 - Nov 2018

  Deputy manager

  * Managing retail operations up to 5 crores in a customer-centric environment for everyday branch transactions * Facilitating marketing of new products and services around accounts, FDs, RDs to customers* Processing Forex transactions for international accounts including the issuance of single/multi currency cards* Cross Selling of Mutual funds, loans, credit cards & life insurance products up to 1 crore* Assisting in investment baking portfolios by opening demat accounts and creating large transaction reports/deliverables management report for all issued debit/credit cards for customers* Enabling clear audit trails by generating daily, monthly and annual audit reports for all portfolios handled Show less

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  Indusind bank

  Jan 2019 - Dec 2019

  Deputy manager

  Front desk interface with clients in all aspects of banking including teller and demat activities. Cross selling of products, marketing and assisting in the audit of sales process for new client acquisition.

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  Hcltech

  Jan 2020 - now

  Senior supply chain analyst

  Working with supply chain management process for Xerox Corporation. Scheduling the allotted materials for shipment to different customers to various European/Gulf countries globally. This is done by calculating the weight and dimensions of the materials to be shipped and coordinating with various country heads and freight forwarders.My main role involves arranging extra trucks during the cut-off period by coordinating with the warehouse and stakeholder’s team, managing shipment delays/missing item, other activities such as order creation, allocation, cancellation, scheduling, and acting as backup for other European countries.The shipment involves Air, Road, Sea or Courier. Scheduling and executing the shipments from the origin to client/customer destination without any issues according to the Inco-Terms. The software’s used are Apex, OMAF, SAP, sabre tools, Microsoft Office. Show less