Ryandhica Angga Saputra

Experience

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  Direktorat Jenderal Pajak Republik Indonesia

  Oct 2019 - Dec 2019

  Internship

  - Updating data on the system for corporate income tax that has paid or deleted its taxpayer number.- Performed daily activities in the form of data collection of physical documents to facilitate the archive team in checking. - Perform weekly activities to support the head of section in weekly meetings, which is helping to create and prepare presentation documents in the form of PPT.

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  PT. Pegadaian

  Nov 2021 - May 2022

  Sales Professional

  - Perform daily activities in the form of canvasing around the office and in crowded places to increase customer data.- Collaborate with several companies or government institutions to introduce and increase the number of customer data bases that end up increasing sales turnover.- Cross selling to customers who come to the branch office to do transactions or customers who only ask about products. - Responsible for checking customer documents that will be processed and responsible for informing customers if the required data is still incomplete.- Making Daily sales report which aims to get information on the number of prospects per day in order to get a prediction of the number that will be acquired at the end of the month. Show less

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  HSBC

  Jun 2022 - now

  Employee Banking Solution Sr. Staff

  - Acquire New To Bank customers (NTB) Customers and provide financial solutions to employees of HSBC corporate customers through the HSBC Employee Banking Solutions program.- Develop relationships with new HSBC Corporate Customers and maintain good relationships with existing customers to seek new business opportunities with a more coverage area and market segment.- Handling customer complaints on HSBC services as a whole and employee banking solutions in particular, and escalating them to other parts of HSBC where necessary to resolve customer issues.- Act as a key facilitator and liaison between the customer's board of directors (including senior managers, expatriates and C-level executives) and the company, to communicate needs and achieve long-term partnerships.- Communicate with customers in the "Know Your Customer" (KYC) process to validate, and verify customer information required by the bank in a secure and private manner. also ensure the "Know Your Customer" (KYC) communication process is done effectively both in English when dealing with expatriates, and in Bahasa Indonesia when dealing with domestic customers. Show less