Experience

• 

  Oriental summit industries sdn. bhd.

  Jun 2015 - Sept 2015

  Industrial trainee

  In Industrial Engineering Division, exposed in:i. First, Second and Third Revision of Process Flow Chart (PFC) assembly documentation.ii. Potential Failure Mode and Effect Analysis (PFMEA) of several products.iii. Revision of Child Part in Automotive Components.iv. Improvement Activities of Poly Box Storage Area.v. Process Change Proposal (PCP) documentation.

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  Malaysia airports

  Aug 2016 - Feb 2017

  Sl1m airport aprrentice, customer experience management (cem)

  - Supported terminal operations with a focus on airport facilities management, including cleanliness and upkeep.- Delivered customer service assistance for issues such as missed flights, delays, and minor passenger injuries- Conducted wayfinding and passenger flow monitoring to ensure smooth terminal navigation.- Assisted in Airport Service Quality (ASQ) initiatives to enhance overall passenger experience

• 

  Nichicon (malaysia) sdn bhd

  Mar 2017 - now

  Senior executive

  • Conducted product evaluation, trial runs, and reliability testing for new products/materials.• Led environmental and electrical testing with equipment including LCR meters, CT-Scan, and digital microscopes.• Compiled technical reports for internal process studies, customer issues, and product validation.• Supported internal and supplier audits for ISO 9001:2015 and IATF 16949:2016 compliance.• Managed supplier evaluation audits annually since 2019.