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Dawn Lee

Dawn Lee

IT Helpdesk Officer

Followers of Dawn Lee82 followers
location of Dawn LeeSingapore, Singapore

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  • Timeline

  • About me

    Assistant Manager at Temasek Polytechnic

  • Education

    • Temasek Polytechnic

      2002 - 2005
      Diploma in Info-Communications

    • Singapore Management University

      2006 - 2010
      Bachelors of Science (Information Systems Management)

    • Pusan National University

      2009 - 2009

      Student exchange program

    • Nanyang Technological University

      2012 - 2014
      Masters of Science (Information Studies) Information Science/Studies

  • Experience

    • Singtel

      Sept 2005 - Jun 2006
      IT Helpdesk Officer

      First level IT support staff in a call center setting.

    • IFAST Financial (Singapore)

      Aug 2010 - Feb 2011
      Analyst

      Prepared UAT test cases for users.

    • Ngee Ann Polytechnic

      Apr 2011 - Aug 2012
      Librarian (Reference)

      Conducts research skills workshops, handles reference queries, involved in outreach and publicity of the library services to staff and students.

    • Temasek Polytechnic

      Aug 2012 - now

      Handling all financial assistance schemes in TP. This includes government bursaries, donor bursaries, CCN funds, pocket money funds and laptop subsidy schemes. Handling the acquisition processes of monographs and serials.

      • Assistant Manager (Financial Aid)

        Mar 2018 - now

      • Librarian (Acquisitions and Serials)

        Aug 2012 - Feb 2018

  • Licenses & Certifications

    • DC Bootcamp 2022 (Certified)

      Data Science & AI Division (DSAID), GovTech
      Nov 2022
      View certificate certificate

  • Honors & Awards

    • Awarded to Dawn Lee
      MOE Innergy Award (Bronze) Ministry of Education Sep 2019 Bronze Award under the Work Processes category.