Experience

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  Bunnings

  Feb 2005 - Jan 2009

  Team member

  ● Customer Service on the floor and register● Manage promotional offers and store inventory to an optimal level● Building strong customer relationship with trades customers● Assisting customers with queries● Attending team building events and encouraging new team members● Design and deliver D.I.Y workshops for customers

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  Chester hill baptist church

  Jan 2010 - Jan 2014

  Student pastor - mission

  ● Monthly written report on Mission events for deacon meetings● Coordinating and overseeing (local and overseas) mission events● Encouraging and coordinating Volunteers for missions● Prepare and deliver monthly preaching at church service● Organise and coordinate promotion of mission events● Collecting and compiling feedback of events and producing reports for leaders

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  Banktown local area scripture team

  Feb 2010 - Dec 2013

  Scripture teacher

  ● Create and adapt a Curriculum to teach students about God and the Bible● Create and adapt lessons to fulfill the curriculum● Teach lessons to students of all years in Chester Hill High School● Report to the board once per term to share lesson plans and current activities in the school (e.g. class attendance numbers)● Submit to two class reviews per school term● Establishing positive relationships with fellow teachers and students

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  Orbit protection and management service

  Nov 2014 - Aug 2015

  Security officer

  ● Security Patrols of site● Identifying, reducing and removing risks on site for both customers and staff● Perform First Aid when necessary● Greeting customers, door duties and checks● Responding to alarms and check alarm systems● Observe and report suspects to management and or police● Write and submit Daily Reports to management● Daily use of Excel, Word and Emailing

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  Plus fitness 24/7 sefton

  Jun 2015 - Sept 2016

  Gym manager

  ● Liaising with clients via inbound and outbound phone calls, emails, and text within 24 hours ● Resolving complaints/disputes via phone call or email● Correspond with other gyms/franchise● Meeting new/potential clients● Signing up new membership● Administrative task such as recording and filing new membership details● Door camera checks● Clean and maintain facility● Report any machine faults to Gym Owners● Review and correct membership faults● Train new team members● Call clients to follow up on overdue payments ● Schedule appointments with new and existing clients Show less

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  King fitness pt

  Jun 2015 - Sept 2016

  Owner/personal trainer

  ● Create and teach exercise programs to clients● Correspond with new clients● Create and record appointments with new and existing clients● Record and maintain business administration and finances such as sign off on timesheets and record of attendance ● Create all relevant documents for business in MS Office ● Contact all clients at minimum of 12 hours before appointments● Creating programs that show linear progress according agreed milestones at 3months, 6 months & 12 months ● Record and file all relevant information of clients Show less

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  Department of family and community services (nsw)

  Sept 2016 - Oct 2022

  Housing Services IT help desk

  • Senior Client Service Officer - Specialist

    Nov 2018 - Oct 2022

  • Client Service Officer

    Jun 2017 - Oct 2018

  • Client Service Officer

    Sept 2016 - Jun 2017
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  Aged care placement services

  Apr 2022 - Jun 2022

  Client relationship manager