Shajahan P

Experience

• 

  Reliance Life Insurance Co Ltd

  Jun 2008 - Mar 2010

  Senior Claims Representative

  -Processing and assessing of death claims including CI,TPD & MSBR.-Assist the team with respect to analyzing and interpreting medical documents and understanding diseases (their symptoms, treatment and prognosis)-Seeking legal, medical underwriter & reinsurers opinion wherever necessary to arrive at a decision as to accept /reject as well as repudiate claims-if necessary-Coordination with external investigation agencies-Ensure fraudulent claims are not paid & genuine claims are paid-Maintaining QC accuracy, claim settlement TAT & claims ratio-Handling claims session in induction for new recruits.-Testing and providing sign off for claims set up of new products in Life Asia.-Establish positive working relationships with customers and team members-Resolving and addressing complaints. Show less

• 

  Reliance Nippon Life Insurance

  Mar 2012 - Oct 2013

  Senior Claims Representative

  -Processing and assessing of death claims including CI,TPD & MSBR.-Assist the team with respect to analyzing and interpreting medical documents and understanding diseases (their symptoms, treatment and prognosis)-Seeking legal, medical underwriter & reinsurers opinion wherever necessary to arrive at a decision as to accept /reject as well as repudiate claims-if necessary-Coordination with external investigation agencies-Ensure fraudulent claims are not paid & genuine claims are paid-Maintaining QC accuracy, claim settlement TAT & claims ratio-Handling claims session in induction for new recruits.-Testing and providing sign off for claims set up of new products in Life Asia.-Establish positive working relationships with customers and team members-Resolving and addressing complaints. Show less

• 

  Kotak Mahindra Old Mutual Life Insurance

  Nov 2013 - Oct 2016

  • Senior Manager

    Apr 2016 - Oct 2016

  • Manager

    Nov 2013 - Mar 2016
• 

  HDFC Life

  Nov 2016 - Apr 2019

  Deputy Manager
• 

  Bajaj Allianz General Insurance

  Apr 2019 - Nov 2021

  Deputy Manager-Investigtaion and Loss Mitigation
• 

  Royal Sundaram General Insurance Co. Limited

  Nov 2021 - now

  Vigilance Manager - Risk Minimisation Mitigation Unit