Stephanie McEvoy (PISEP)

Experience

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  Personal Summary

  Sept 2011 - Oct 2015

  About Me

  Highly motivated individual with a first class honours BSc International Hospitality Management. Experienced in customer service within luxurious hospitality outlets where clientele expectations are high. Quick learner who has a varied skill set developed through university studies, placement year, part-time employment and hobbies. Keen to deliver and thrives in highly pressurised and challenging environments. Having worked in a variety of positions has imparted a first-hand knowledge of business functionality and working alongside a diverse team. Show less

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  The Plough Inn, Hillsborough

  Apr 2013 - Oct 2013

  Serer/ Bar Tender
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  St. Andrews Country Club

  Oct 2013 - Apr 2014

  Server

  Large community of members who live on site using the restaurants and facilities as an extension of their own home. Member recognition and relations were a key part of my role and my inter-personal skills were imperative. Worked as part of a vast team to support the day to day operations of three restaurants available for members and their guests only. Responsible to be proactive in our approach to learning, passing several exams before we were permitted to work in the front of house operations. Alongside a team of international interns we reopened the Clubhouse after a huge refurbishment and helped to unpack then setup of the restaurant. This later became an opportunity to become involved with an upcoming refurbishment of the other restaurant and submit ideas to the management team for their consideration. Using my entrepreneurship I submitted a project of ideas and solutions which resulted in a gradual shift in the corporations view on sustainability and the environment. This position taught me team working skills to a new level as we lived and worked with one another, although it was also crucial to be self-motivated in order to be recognized. Show less

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  Atlantic Golf Club, Bridgehampton

  May 2014 - Sept 2014

  Server

  Worked in a customer service environment in an extremely exclusive members-only golf club in the Hamptons. Built up a rapport and developed strong relationships with our members as they would have utilized the club's facilities several times a week. In order to meet sales targets, I had to be assertive and confident while remaining polite and efficient to their needs. The position inspired me to continue working very hard in order to achieve similar success in my own profession. As well as working within food and beverage, I interned throughout the business in several departments including, administration and general and the accounts department Within these positions I was the first point of contact for our members on any issues or queries they had, and had to remain calm and friendly, omitting a positive attitude to be as helpful and informative as possible. As it was a seasonal position and I had a visa stipulating the dates I could work to the position was complete after 6 months at the company. At first I found the members to be intimidatingly successful although became adept at adjusting to the situation and followed the advice of one my mentors to "Be Bold" if it was necessary. Show less

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  The Merchant Hotel Belfast

  Nov 2014 - Sept 2015

  Cocktail Bartender

  Belfast’s only 5star hotel- 2015 Best UK Hotel at International Hotel Awards• Work within daily timescale to maximize business, communication is imperative to ensure every customer experience is representative of 5* service. • Develop relationships with return customers ensuring consistency, anticipating their needs and exceeding previous expectations. • Responsible for guiding new employees through the processes of the business.• Training to become a proficient cocktail bartender, challenging myself to learn more about our cocktails, spirits and build on previous knowledge• Promote any initiatives and subtle up sell premium products. Show less

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  Montash

  Oct 2015 - May 2016

  Researcher

  Engaging with high calibre BI, Data & Analytics talent. Sourcing candidates by utilisng a multi-channel methodology. Working within the Business Intelligence, Data & Analytics Practice at Montash and have assisted organisations in building global BI teams from Heads down. Focusing on the BI, Data and Analytics space, I have a strong history of identifying and moving the leading professionals.I have an unprecedented demand covering a range of roles; please get in touch for more information.Areas of focus include: Heads of Business IntelligenceHeads of Reporting Heads of DataBI Business PartnerBI DirectorData ArchitectData ManagerData ScientistMaster Data ManagementMaster Data specialistSAP MDMBig Data ArchitectData Modelers Show less

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  Snoozebox

  May 2016 - Sept 2016

  Event Manager

  (The portable hotel, concept accommodation provider that has fleet of shipping containers converted into ensuite rooms)· Event circuit included British Grand Prix, Isle of Man TT and a number of festivals. · Led the housekeeping teams to set up each hotel as rooms were given the safety clearing from the build team. · Worked closely with the build team, land owners, my company and external contractors to ensure that we had every project hotel ready in time.· Led hotel staff teams before events, organized worklists and rotas during and following each of the events. · Opening the hotel for each event, from a field to a functioning hotel. Break down each event in time to relocate for the next event· Managing online databases/booking systems, and pre-arrival guest communication · Between events run a timeline to organise upcoming hotels.· Resolve guest issues or queries during the event. Show less

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  Super Yachts

  Sept 2016 - Sept 2017

  Stewardess

  · Private Motor Yacht with shipyard winter and guests on for the summer season, Mediterranean cruising. · Health & Safety, active role within drills and all fire, safety at sea and medical training. Member of the safety and security board. · Varied role when guests were on board, including housekeeping, service assistance and set up, laundry, tender runs & crew duties.· Underwent training for Silver Service and completed WSET Level 2.· Proficient within housekeeping and general maintenance of the boat. Show less

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  Super Yachts

  Jan 2018 - Apr 2020

  During my time on this privately owned Super Yacht I worked within a small tight-knit team, where responsibilities were shared between us. I undertook training and one to one lessons in leadership, maritime legislation, accountancy on board and organisation of relevant documentation as well as regular updates to the documentation. As part of a long term goal I made a document to standardise the procedures on board and helped to train any new additions to the team, both within the interior and in regards to safety, fire training and medical training we would undertake together as a team. We spent 8 months of the 2 years living in a shipyard and essentially living onsite as we were required to wear hardhats at all times on deck and live on the boat while it was in the dry dock and accessible only via scaffolding. I developed a good relationship with the shipyard management and created a document regards to their waste management systems in terms of how it could be improved and more practical for the end user, as we were also the client and paying for the service. Show less I was living and working onboard a private super yacht as the engines underwent serious repair within a shipyard. As the boat was winterised my role was mostly attending to essential works in the interior and partaking in regular safety, medical and fire training with the rest of the crew. I absorbed the responsibilities of the other positions within the interior team as the manageress was on leave throughout my employment onboard. I orchestrated interior training, AVIT training, service training and completed regular housekeeping responsibilities. I was in a first hand medical emergency in this position and dealt with it in a calm manner. Show less

  • Stewardess

    May 2018 - Apr 2020

  • Stewardess

    Jan 2018 - May 2018
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  Motor Yacht JO

  May 2020 - Aug 2020

  Chief Stewardess

  · Turned the boat around from shipyard and carpet fitting to guest ready in 3 weeks. · Facilitated and developed training onboard for the junior members of the crew.· Left due to huge engine failure for which they cannot not find the cause or repair.· Reconstructed the IT element for the department I was leading.

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  Learning People Global

  Aug 2020 - Oct 2020

  Student
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  Henry Brothers Ltd

  Oct 2020 - Sept 2021

  Bid Writer

  Bid writer for a busy construction company, identifying the business experience in CSR, and delivery and communicating that into tenders.

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  ESG Made Easy

  Aug 2021 - now

  Managing Director

  Sustainability consultancy specialising in agri food and adjacent industries

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  Reap

  Sept 2021 - now

  Founder

  We help connect farmers and businesses to deliver local environmental and social impact projects. So whether you want to plant trees or sow seeds - northern Irish businesses and their team can pull their boots on and get out of the office.