Experience

• 

  Pt. trans retail indonesia

  Jan 2005 - Mar 2007

  Sales manager

  Having responsibility in Ordering, selling, inventory and maintaining stock. Also, have sales target to achieve every month.

• 

  Pt cipta krida bahari

  Apr 2007 - Jan 2011

  Branch supervisor makassar

  1. Lead and oversee the operational performance CKB Makassar Branch which is also functioning as a branch of transit for goods and goods imported from the former branch / other origin will be sent further on to the final destinations throughout the rest of Indonesia ; either through modes of transport by land, sea or air2. Oversee and ensure the implementation of and adherence to the Standard Operating Procedure ( SOP ) in Makassar Branch operations CKB either by staff or other parties ; vendors and or contractor3. Ensuring the availability of all resources required for the operation of branch operations, such as lifting equipment and transport, human labor / labor , place / space for storage . Included in this is the availability of information and data items that will be accepted and the entry or exit or delivered to the final destination4. Lead operational CKB Makassar to meet "​ Good Governance Standards "​ and implement "​ Industry Best Practice " both operationally , administratively and financially5. Supporting and ensuring the implementation of and compliance with the principles of Occupational Health and Safety and Environment ( K3L ) in operations and build cultural awareness and K3L in the group and the work environment Show less

• 

  Pt. cipta krida bahari

  Feb 2011 - now

  1. Manage customer expectations through managing order taking, providing regular communication and delivering other specific requirement of distribution, packing, storage, custom clearance, reporting and administrative works including update transaction into their system2. Extend the service base by providing/selling/offering additional product/service to VALE3. Establish and improve relationships with VALE’s decision makers and operational person in Supply Chain and Logistics division 4. Ensure profitability of VALE’s account are within agreed range5. Ensure effective execution and cost efficient in implementing the services6. Develop human resource skill set and capabilities in project execution, tools utilization, field supervisions and safety awareness.7. Ensure achievement of agreed Key Performance Indicator are exceed customer expectation8. Implement the company standard policies and procedures in respect to Finance, HR, IT and Quality, policy and guidelines. Show less 1. Monitoring inquiries progress: o Work closely with related departments including inbound logistics, o Export import process, o Warehouse distribution or inventory management activities in order developing customized logistics solutions, o Overseeing implementation of projects shipments.2. Assist Administration Manager in o Reviewing the project performance by constantly providing in depth analysis to continuously improve the operational, financial and contractual capability.o Compiling and analysis of cost reconciliation and contract spending performance to ensure alignment with contract budget.3. Responsible to generate and compile all the required reporting from system and from manual data, including collecting from other party within and outside Project Team, and presenting it in agreed format. 4. Customer Care and Relationship o Build and manage relationship with customers in the areas of day to day customer service activities -including customer enquiry, cargo status, claim and dispute resolutions.o Provide customized reports to customers.o Liaise to internal departments (operation and finance) for corrective actions, root-cause analysis, improvement opportunities5. Identify customer requirement/needs o Develop a clear understanding of customer requirement and needs relating to logistics serviceso Deliver a clear operating plans to operation for implementationo Collaborate with internal staff and clients to ensure that the service level exceeded or at least meet the needs of clients. And to do continuous service review by doing gap analysis between our capability versus customer expectation6. Establish strategy to maintain and build customer relationship o Work closely with key customer decision makers for any escalation issues and business opportunityo Collaborate with CKB branches, Jakarta, Denpasar, Makassar, and Soroako 7. Assisting Project leader Show less 1. 1. Lead and oversee the operational performance CKB Surabaya Branch which is also functioning as a branch of transit for goods and goods imported from the former branch / other origin will be sent further on to the final destinations throughout the rest of Indonesia ; either through modes of transport by land, sea or air2. Oversee and ensure the implementation of and adherence to the Standard Operating Procedure ( SOP ) in Surabaya Branch operation CKB either by staff or other parties ; vendors and or contractor3. Ensuring the availability of all resources required for the operation of branch operations, such as lifting equipment and transport, human labor / labor, place / space for storage . Included in this is the availability of information and data items that will be accepted and the entry or exit or delivered to the final destination4. Lead operational CKB Surabaya to meet "​ Good Governance Standards "​ and implement "​ Industry Best Practice " both operationally , administratively and financially5. Supporting and ensuring the implementation of and compliance with the principles of Occupational Health and Safety and Environment ( K3L ) in operations and build cultural awareness and K3L in the group and the work environment Show less

  • Project Manager

    Apr 2014 - now

  • Vale Project Supervisor

    Jul 2013 - Mar 2014

  • Branch Supervisor Surabaya

    Feb 2011 - Jun 2013