Joyce Neely, CAPM

Experience

• 

  The Hertz Corporation

  Oct 1990 - Feb 2020

  Worked with the Platform PMO and Product teams to manage a wide range of projects in the Finance, Software Development, and Engineering arms of the Organization. Set-up Strategic sourcing folder structure and managed the procurement process from documentation creation, bid evaluation to management report-out. Identified and implemented process improvements with vendors to consolidate invoices, created drawdown POs for locations and vendors, researched invoices on hold, and developed reporting for accrual and allocations. Established workflows for supplier engagements, review and approve with internal and external stakeholders. Served as a compliance review and approval checkpoint for SOX compliance.• Led the migration of vendors from the American Express payment method to Oracle Purchase ordering for nationwide rollout for 9,000 accounts• Developed budgets and pricing tools to accurately support the buying process for over 1,000 locations to ensure locations and suppliers had a valid purchase order for FY-2020 spend.• Managed Accenture vendor groups for Oracle access to limit disruptions to business operations.• Recognized as the Employee of the Quarter in Q2 2019 for resolving 2,200 invoices that were on hold for non-payment. Show less Shaped, defined and continually improved the project management capability including the creation of standards and processes to establish the PMO framework in collaboration with project managers. Implemented a collection software tool and drove utilization of software usage across several business units. Identified risks and issues and developed contingency plans and post incident reports to ensure continued support. Presented at the 2013 AvantGard Client Summit on “How Hertz is Reducing Their Total Cost of Ownership of Receivables Technology”. Oversaw the integrity of the data in GetPaid and facilitated training of new employees. Show less Acted as primary point of contact during the implementation of the GetPaid solution globally across five business units. Identified areas within the integration where process improvements could streamline functional areas and improve the internal customer experience. Ensured the accuracy and integrity of receivable data, and coordinated data integration, support, and training for users in Dublin, Ireland, and Australia. Successfully drove utilization of the GetPaid software across business units in North America, Europe, and Australia.  Guided user acceptance testing (UAT) on all GetPaid modules. Show less Led complex financial, administrative, and clerical services and ensured proper review and processing of all billing and collections. Supported financial managers to complete assigned receivables by analyzing accounts, applied collection policies and procedures, and recommended accounting treatment for delinquent accounts. Resolved inaccurate billings with a million-dollar client and collected 75% of the total receivable. Improved the collection strategy, resulting in a DSO reduction of 2.5-days over six months. Show less

  • Procurement Program Administrator (Project Manager)

    Feb 2014 - Feb 2020

  • Project Administrator (Asst. Project Manager)

    Mar 2013 - Feb 2014

  • GetPaid Software Administrator (Project Coordinator)

    May 2012 - Mar 2013

  • Accounts Receivable Supervisor

    Mar 2003 - May 2012

  • Credit & Collection Liaison / Customer Service Manager

    Apr 2001 - Mar 2003

  • Accounts Receivable Supervisor

    Mar 1999 - Apr 2001

  • Credit Supervisor

    Jan 1996 - Mar 1999

  • Credit Analyst

    Apr 1994 - Jan 1996

  • Credit Clerk

    Oct 1990 - Apr 1994
• 

  Arvest Bank - Arvest Credit Card Division

  Oct 2020 - now

  Division Business Analyst I

  Project Management - Finance & Technology

• 

  Arvest Bank

  Oct 2020 - now

  Project Manager