
Shilpa Malik
Medical Billing Specialist

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About me
Associate Manager at Sutherland Global Services
Education

Everest College-City of Industry
2014 - 2014Medical Billing and Coding certificate Medical Insurance Specialist/Medical Biller
Experience

Abeo management
Mar 2015 - May 2016Medical Billing Specialist-Verifying patients’ insurance coverage-Handling collections and unpaid accounts by establishing payment arrangements with patients, monitoring payments, and following up with patients if or when there is a lapse in payment-working directly with the insurance company, the patient, and the healthcare provider, to get a claim processed and ultimately paid-Managing the facility’s Account Receivable reports-Reviewing and appealing denied and unpaid claims-Using coded data provider by the medical coders to produce and then submit claims to insurance companies for payment-Answering any questions patients may have about billing-Getting in touch with collection agencies, figuring out if legal options should be pursued and testifying in hospital court cases, if needed-Knowledge of insurance guidelines especially Medicare-Call insurance companies regarding any discrepancies in payments, if necessary-If applicable, submit secondary billing in a timely manner with appropriate supporting documentation-Review patient bills for accuracy and completeness and obtain any missing information-Manages the bill queue on a daily basis Show less

Argus Medical Management, LLC
Jun 2016 - Mar 2018Medical Billing Assistant Team Leader at Argus Medical Management
Sutherland Healthcare Solutions
Mar 2018 - nowAssociate Manager
Licenses & Certifications

CPR
Sept 2014
HIPAA
Feb 2014
Languages
- enEnglish
- hiHindi
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