Nutan Sakpal

Nutan Sakpal

Systems Support Analyst

Followers of Nutan Sakpal334 followers
location of Nutan SakpalDetroit Metropolitan Area

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  • Timeline

  • About me

    Project Manager | Certified ScrumMaster

  • Education

    • Wayne State University

      -
      Bachelor's degree Computer Science
    • Oakland Community College

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      Associate's degree Liberal Arts and Sciences/Liberal Studies
  • Experience

    • Hewlett Packard Enterprise

      Sept 2016 - Dec 2016
      Systems Support Analyst

      • Generated 20 scripts and reports using SQL queries to assist management's reporting requirements.• Monitored and supported implementation of enterprise-wide changes and system maintenance across 10+ departments.• Delivered routine technical support to enterprise platforms and services within a Linux-based environment, supporting over 100 users.

    • Amcor

      May 2017 - Aug 2017
      Product Management Analyst

      • Designed and implemented a Project Development Stage Gate process, reducing time-to-market by 2 months and boosting project execution efficiency by 25%.• Led demo sessions with global vendors across North America, Europe, and Australia to facilitate the successful deployment of a Project Portfolio Management tool.• Collaborated with 10 cross-functional leaders during an internship to gather insights, delivering detailed debriefs and actionable recommendations to management.• Created project management templates, including dashboards, charters, workstream activity trackers, and risk/issue logs, enhancing team alignment and operational efficiency. Show less

    • Billhighway

      May 2018 - Aug 2018
      Product Success / Business Analyst

      • Collaborated with the company VP to develop strategies for European market expansion, conducting SWOT analysis that drove a 20% growth in e-commerce payment processing operations.• Translated stakeholder requirements into 50+ actionable deliverables, including functional specifications, use cases, and business workflows, utilizing Microsoft Visio to support 16 diverse projects.• Led QA testing, risk assessment, data conversion, and platform validation for pivotal payment processing launches. Show less

    • ZF Group

      Sept 2018 - Nov 2019
      Product Management Analyst

      • Co-led a cross-functional team of 15 on a high-impact, Board of Management-sponsored initiative to enhance the global business case for web-based applications.• Captured and prioritized stakeholder requirements, boosting project completion rates by 30% and improving stakeholder satisfaction by 25%.• Appointed Assistant Product Manager by the VP of Product Management to support the Quality Engineering team, conducting quantitative research to identify customer needs and address market gaps.• Demonstrated exceptional communication skills by delivering executive presentations, hosting face-to-face meetings with functional leaders, and facilitating global project meetings with diverse stakeholders. Show less

    • ABB

      Dec 2019 - May 2021
      Product Manager

      • Led end-to-end product lifecycle process aligned with business objectives to deploy a new enterprise software for 100+ projects. • Streamlined product requirement evaluations, including KPIs, KAIs, and cost targets, within the COE framework, achieving a 50% boost in project efficiency and a 10% reduction in budget overruns.• Implemented Scrum methodologies, tailoring workflows to project needs, driving a 25% improvement in team agility and 20% faster delivery timelines.• Managed and prioritized the product backlog in Jira, to achieve product vision through a well-defined acceptance criteria.• Enhanced reporting efficiency by 70% through the development of Power BI tools for real-time project performance and financial insights. Show less

    • TomTom

      Oct 2021 - now
      Project Manager Software Engineering

      • Led cross-functional discussions with engineering teams to deploy innovative navigation features, driving a 30% increase in user retention and a 20% rise in software adoption rates.• Optimized project documentation and communication processes, delivering 100% transparency on project status, timelines, and deliverables. Resulting in 40% boost in stakeholder satisfaction and a 25% reduction in project delays.• Improved triage analysis efficiency by 40% and documented project information in Confluence and tracked issue status in Jira. • Facilitated key strategic meetings and guided critical engineering decisions, successfully implementing budget management strategies that resulted in a 10% project cost reduction and effectively resolving complex project challenges.• Enhanced project performance metrics, improving milestone achievement rates and quality scores by 20%, through adherence to auditable quality processes. Show less

  • Licenses & Certifications

  • Volunteer Experience

    • Education Volunteer

      Issued by Code Detroit on Jan 2018
      Code DetroitAssociated with Nutan Sakpal